Clarkston Dermatology

I don't visit very often but today my visit was very pleasant. Staff was friendly and there was virtually no wait time. I was walking out 15 minute after my scheduled appt. time. 9/26/17 update: after 2 visits and $260 my small wart still exists. This place spends minimal time with you and wouldn’t accommodate a no charge return visit to take of the problem. A typical outrageous charge and they under treat you to force return visits to rack up your bill. They will not be getting any more of my business.
1 7 years ago (08-04-2018)

Always a delight to go to Clarkston Dermatology! Not only are they extremely knowledgable, they are friendly, caring, and always take the time to answer any questions. Would not go anywhere else!
5 7 years ago (27-04-2018)

In my opinion, I experienced a very unreasonable policy and poor service. Had already made an appointment with doctor to discuss getting several small skin lesions/moles removed. Despite, very good insurance, doctor only removed one mole. When I called back to make another appointment to get more small skin lesionsremoved, receptionist stated nothing was documented from last visit about getting any more lesions/moles removed, so I couldn’t make another appointment for mole removal until another assessment appointment was made and completed. That’s bizarre. Ive never experienced a derm who required two visits for a each small skin lesion/mole removal. She stated nothing was documented about more moles. No my fault and why should it matter. She also stated doctor needs to make sure there’s a mole there to remove, and a second appointment needs to be made to get it removed. She said they require two visits are required to removed a single mole, can’t be done in one visit. The moles haven’t changed since my initial assessment visit. The mole haven’t been removed yet and haven’t changed since last visit, so don’t see why I have to make another appointment just to reassess what was already assessed. It should not be necessary that they staff pre-document the existence of a small skin lesion/mole on a first visit, and then be required to make a 2nd visit to get it removed. Plus, if it is really required, I shouldn’t have to spend my time and money fixing their omissions cause it was discusses previously. In addition, I feel a patient shouldn’t have to make 2 separate appointments for one small mole/lesion removal, especially since it’s already been discussed at previous appointment. I’ve worked with lots of dermatologists in my life re mole removal and never have a I experienced such unreasonableness. UPDATE: Went to Oakland Hills Dermatology today for first time in Auburn Hills, MI and they removed 4 small skin lesions on first visit.
1 7 years ago (06-06-2018)

I seem to have many skin problems, but Kelly from Clarkston dermatology has really helped my skin clear up. For instance, my rosacea is so well controlled that you can no longer tell that I have it, with a minimal skin care routine ☺
5 7 years ago (23-03-2018)

Completed an online appointment request from their site & received no communication other than email confirming they received the request along with a picture of Dr. McFalda. They committed to calling me back in less than 3 business days. Who think's that calling someone back in 3 business days is good customer service?
1 7 years ago (10-03-2018)