Conn's HomePlus

My husband and I are still waiting for our issues to be resolved, we ordered 2 day beds on November 7th and they were delivered the very next day which was great. The delivery team put the beds together which started the issue, the color did not match. We have been on the phone and to the store almost twice a week since, trying to get this corrected. We have requested to return the beds, so we have them ready to be picked up and nobody has called, emailed, texted or anything. My patience is wearing very thin now. It's been over a month since this has happened with no resolution yet. Be mindful what you order..

Conn’s on South Blvd is the worst store you can ever deal with. If I can give a 0 rating I’d. save yourself some headache and cheap low quality open box appliance they sell over there. I bought a LG microwave end of May 2022 and it stopped working in November 2022 . From the managers, technicians and customer service reps are the most horrible people I ever dealt with in my whole life. My $400+ I spent on a microwave went in vain and the store managers run me down just to print a receipt of the purchase. LG couldn’t refund it because apparently Conn’s sold me an open box item from 2018 that I bought in 2022. Shame on Conn’s for stealing from hard working consumers!!! One thing I’ll makesure everyone I know and deal with; NEVER EVER shops at Conn’s. Anyone reading this, save your self headache and low quality appliance and shop at Home Depot or Lowe’s!!!!!!!!

I will never purchase anything from Conns again. It’s been over a month and I’m still waiting on my refund of $392.83. I’m being told that they don’t know when I will be able to get it. This is unacceptable.

I had good experience with sales person but overall terrible experience with the process of making a purchase. It took much longer then expected. I wanted to buy a comforter set. They had none in stock but encouraged me to buy and pick up at warehouse. I was told it would take 5 min. The process of the sake was crazy- so much info needed just to buy a comforter! Then the pic up at warehouse took 30 min!

Milan was my sales associate… I was greeted immediately upon entering the store, told him what I wanted. He was knowledgeable about the Refrigerator I wanted.. he didn’t pressure me or follow me around the store.. but he was only a “wave” away… my entire experience was excellent from beginning to end!!

I will never buy from Conn’s again the seam of my sofa was ripped upon delivery I called customer service they told me I would hear from someone within 48 hours thus was on 10/28 I have not hear from anyone since l have went to the store to talk to the manager and still no help nobody will help me

We have been sitting here for almost an hour now just to pick up an iPad we had the screen repaired on. They are not busy but yet no one cares to even help.

Was hoping for a quick pickup of noise canceling over the ear head phones. They only had one manufacturer on display with listening options. Then in order to buy them I had to give them all my information, pay, wait and wait, then sign papers like I was buying a house, and then I got my Sony noise canceling headphones. What a process! Super bad taste in my mouth.

My sales guy was new, but knowledgeable. He didn’t speak on anything he didn’t know and asked for help when needed. The entire staff was courteous! Danny gave us an amazing experience thank y’all!

The sales people were so kind and patient! Very helpful looking forward to making more purchases in the future. Thank u guys for the great service!