Cooper University Health Care

My favorite and only trusted hospital to go to when in need of any treatment or ER visits. My mother has been a RN at this location most of my life and some years before I was born. She's been employed with the Cooper Health system for over 35 years(+/-). Every experience here has been enjoyable and caring. Most of the staff know me by name, or at least by my mothers employment all of these years. Many friends and friends considered family have been introduced to me here or have met them because of this Hospital. I was born here and have always had any health care needs met and taken care of by this amazing place. It feels like home when I'm there. Very comforting to me and always has been. My most trusted Hospital of my life. Wouldn't consider going anywhere else around here unless a very urgent situation is at hand that can't wait make it to right away. But would definitely get myself or any loved one or friend transferred to this facility for treatments or diagnostic purposes as soon as possible. Very intelligent, caring, and understanding staff available 24/7.
5 7 years ago (13-03-2018)

Awful experience. The hospital staff is clearly overwhelmed by the unfortunate situation of being located in an inner city. We were beginning our experience at the trauma unit , our father having been admiited after a fall. The process of gaining entry to the trauma unit is like boarding a plane- checking handbags, walking through x-ray machines. Doctors appear make a few innocuous remarks and are never seen for the rest of the week. When asked to speak to a doctor we were told, " You should be here at 9am when they do their rounds." Who knew?! The emergency halls are lined with hard luck cases having overflowed the rooms. The ICU is another harried atmosphere. Technicians entering the room, doing a procedure, and exiting without making eye contact. There are plenty of residents milling about but none who seem to be aware there are patients and family present who have questions. The staff is glued to their computer screens. They only look up long enough to glare at you for having asked questions. Finally, the release to come home takes the entire day. No one is available for hours on end to sign papers, etc. The process took the whole day. I'm sure most of the staff are skilled, caring people put in the circumstance of working in a hospital surrounded by a culture of drugs and gangs.
1 7 years ago (04-05-2018)

I’ve been at Cooper both as a patient and as a visitor. Both times I was overwhelmed by the courteous and professional staff. I would prefer to come here than any other hospital in the area.
5 7 years ago (27-05-2018)

I had a small surgery And I must say •Everyone was on time • Nurses and doctors so friendly and nice •when I woke up I did not feel the pressure to leave or anything So nice and welcoming Very careful with helping me move and get myself in order And then I received a card with signatures of the nice and helpful nurses and doctors
5 7 years ago (01-06-2018)

I have had two extreme medical conditions which have required two hospital stays, two outpatient surgeries, dozens of physician's appointment's, and too many tests to even mention. The physician's, nurse's, technician's and non-medical staff have been outstanding. I feel I have received care as good or better care then some of those Center City hospitals although I have received less then expected care from one nurse, and one physician's assistant in my 4 years of treatment. I would recommend this facility to anyone. The MD Anderson facility is also top notch.
5 7 years ago (08-03-2018)