Reviews
I have been dealing with Crossroads for several years. There service staff is extremely knowledgeable and courteous. Kevin has always given me straight up advice. Great place to do business.
5
7 years ago (01-05-2018)
Great staff answered all our questions and was very happy to show us many trailers and patient with us while we checked out the campers.
5
7 years ago (26-02-2018)
This was my first purchase of a travel trailer; After searching many dealerships in the tri-state area, I decided to purchase from Crossroads. I met sales rep Mike DiFiore at a NJ RV show, and reached out to him via email when I was ready to buy. Not only was Mike friendly, courteous, and professional, I felt he was informative, patient, and honest. His pricing was extremely competitive, and he knew his product better than any other dealer I spoke with.
On our day of pickup, we were given a thorough instructional walk-through and inspection by Tony, who was extremely patient, and willing to spend as much time as necessary for us to be comfortable with the operation and care of our new trailer. He was a wealth of knowledge.
Final sale paperwork was made completely painless by Kelly, who even solved a minor bank issue without any inconvenience to us.
When a discrepancy was found between the website ad and the unit on the lot, Crossroads was very considerate, and even went the extra mile to ensure we were completely happy with our purchase experience.
We are very pleased with our entire experience at Crossroads, and we love our new trailer! If we ever need any work done, or decide to trade up, we will look forward to coming back to this dealership! Thank you Crossroads!
5
8 years ago (28-11-2017)
Extremely rude service .Was told that they would only work on units purchased from them despite our unit being under warranty from a brand they sell. We have moved and don't live near our selling dealer.
1
7 years ago (03-06-2018)
We have had a couple of issues with our new trailer, minor and major. Every time we call for service, Barbara (service writer) has made us feel at ease. The service department has taken care of our trailer within a day each time and I feel confident in their work. Glad we bought from Crossroads.
5
8 years ago (28-08-2017)