D.I. Bridal Boutique & Formalwear

I had been to one bridal store prior to coming to DI bridal. I did not find what I was looking for at the first store, so I made an appointment with DI Bridal because it was close to home. My consultant was Donna, and she was very patient with me while I narrowed down styles of dresses that I liked. She listened to my opinions, and picked dresses out that were similar to what I described. She was not pushy at all, and she sat back and let me decide what I liked or did not like about a dress that I tried on. If I did not like something, she took that into consideration and gave me something else to try. After trying on quite a few dresses, we found the dress! When I picked my dress up, Donna had steamed my dress perfectly. I was very satisfied with my experience with her. She and the other consultants at the store make you feel very welcome while you are there. I have met the store owner as well, and she wants to ensure that every bride (and customer) is satisfied with their purchase. I would purchase from this store again. My sister is getting married next, and I’m sure we will be there again in the future.
5 6 years ago (04-06-2018)

Very friendly, laid back atmosphere. No gimmicks or pressure to get you to buy like some places. They spent all the time we wanted to find what we were looking for without pushing us and let us try on as many dresses as we wanted over and over til we could make up our minds. The delivery time was sooner than expected and prices were lower than we found in this area. Definitely would recommend them!
5 7 years ago (14-05-2018)

If I could give them a zero I would. To anyone in butler looking to get married NEVER go to D.I. Bridal. Not only are the employees extremely rude but they messed EVERYTHING up but they are not sorry for their mistakes. They ordered one of my bridesmaids dresses wrong but did nothing to help me fix and told me it’s my fault and problem that they screwed up. Next I went to pick up everything of mine after they told me it was all steamed. My veil was in a grocery bag all wrinkled up, my moms belt was missing from her dress and they tried to blame our seamstress. When I asked for the owner to call me everything miraculously has been steamed and ready to fix. I said I would still like to talk to the owner considering she never even called me about my bridesmaid dress the owner then proceeded to tell her employees to tell me she refuses to speak to me! Such poor management and people skills. I will never step foot in that establishment again. My wedding day will still be beautiful and wonderful but no that’s to this business. I have never been so offended in my life! **To add more since I can’t find how to respond to you I’ll add it here. How inappropriate for you to mention any of my girls names or business about my wedding. You messed up my bridesmaid colors because the color you messed up was NEVER supposed to be that color. How shameful of you to run a business that way. And the only reason I had to raise my voice is because Donna is so rude. Not only to me but to my bridesmaids about weight and getting a dress. How dare you claim that it is all me when you never gave me the time of day to call and try and help me. How unprofessional and rude of all your staff!
1 7 years ago (23-04-2018)

Cindy is the best bridal shop owner I have ever met! I went to several other stores prior to this one and it was the same routine at every one - after describing what you like, your attendant goes to the back to bring out a few dresses to try on. Most of them are not what you're looking for because the price is too high, or the dress is just not what you're looking for. This was NOT my experience at D.I. Bridal! Cindy has an open floor so you can pick out the dresses that YOU want to try on, while still encouraging the spontaneity of trying on something you wouldn't normally think you like. Their prices are VERY reasonable and they have a great selection of different kinds of dresses, including ones you've never seen before. Cindy and her team are so kind and fun and my MOH decided to get her wedding dress from there too! We had a blast at this shop and I highly recommend anyone go there looking for wedding dresses, groomsmen outfits, mother of the bride, bridesmaids, prom, or any formal event! They are the best people in the area!
5 7 years ago (18-03-2018)

I have known the owners for over ten years. So when i found out they had this business i was very excited. I researched all of the bridal boutiques in beaver county it was horrible. So on my first visit i told them what i was looking for and she had it. I got everything i needed for my wedding day there. Everything is beautiful and not expensive. So go check them out for your special occasion !!
5 7 years ago (20-04-2018)