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Reviews, get directions and contact details for Days Inn by Wyndham Hurstbourne

Days Inn by Wyndham Hurstbourne
Address: 9340 Blairwood Road , Louisville 40222, KY, US
Phone: (800) 329-1073
State: KY
City: Louisville
Zip Code: 40222



related searches: Hotels in hurstbourne ky, Hampton inn hurstbourne ky
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Reviews
Hands down the worst place to stay. The staff including the owner act as if they do not want you there. Charged $16 for a friend that helped with luggage. Would of never stayed there if i could have canceled without losing my money. Began calling my room at 10:30 reminding me check out was 11 and the charges i would have to pay if not out by 11. It was so bad that i would bet that they would like this bad review so less people stayed there. Cover up for something else id say. I mean arent hotels supposed to be hospitable? Only gave them a star because i had to for this to post.
Exterior of building very run down, pool and hot tub has been closed for quite sometime obviously and the billboard advertises hot tub and pool so lack of keeping up on advertisement, halls smell like pee and no AC in hallways just the rooms. The room itself was okay, clearly not vacuumed or mopped well but the bed was clean. I would not stay here again. Spend the extra 30 dollars to go to the hotel right next door to it. Maybe under new management this place could be nicer if they did more updating.
Very small, hot rooms. Staff were rude, and acted as though they were being bothered by our presence. The floor mounted AC did not work, and essentially, my fiance and I slept in a sauna. They charged a lot of money for something that I wouldn't have normally paid more than $30.00 for, but I was, unfortunately, in a bit of a bind. Sleep in your car, that would be money better spent.
Check in fast and friendly even though a few guests were ahead of me. Room was nice and cool, the temp I prefer. Room spacious and clean. Bathroom spotless, towels nice and fluffy and white. TV nice, remote easy to use, had my favorite channels. Bed was superb! Breakfast well stocked, clean, but no fruit. Checkout quick, manager Sam at desk, very friendly...will return soon!
My stay was from Friday June 10 threw Sunday June 12. While staying at days inn I found that the staff and the housekeepers where very polite and very respectful. When I checked in on Friday it was late, but the staff and management where very nice and respectable people. The room was nice, the flat screen TV on the wall was a plus, and also the shower ran fantastic. The next morning which was Saturday they had free breakfast and it was also wonderful. When I ran out of supplies for my room the housekeepers had no problem with giving me new stuff right then and there. Also they took the dirty towels right on the spot as well. It was quite nice and clean. The only down fall was the pool area and that's because of to many kids and people so it was a little dirty. Other than that my stay was an A-. I will stay there again if I had to it was awesome.
Overall had a bad experience. The refrigerator had food in it from a previous guest, it wasnt cold enough to keep our food fresh and it made our hamburgers stink up the whole room the next morning. Staff was friendly enough. But they couldn't give a refund back after we booked into another hotel. The building itself is ragged, with tv cables dangling around. The TV had a hard time working it seemed. The breakfast room was very small for the amount of people they try to accommodate. The pool and hot tub weren't even functional while we were there. The building has poor functioning ac. On top of all of that. The room itself felt dirty. There were stains on the sheets and towels and they were very dingy with tears and holes in them like they've never replaced them ever, And there was a nasty looking smear on the head board. Just an overall bad experience and wasnt worth the money. Seriously go somewhere else.
first things first: the lock in the entrance is missing. literally just a hole where it was. when we first got there, the only staff in the lobby was a cleaning lady. after standing there maybe a minute she asked us to ring the bell. after 10 minutes we timed it i rang it again. 5 or so min. later someone who couldn’t check us in came in and asked us to wait for someone else. 15 minutes later someone else came in. overall, it took 30 mins just to check in. it was 80 degrees and humid out, and the lobby has no AC. the elevator sounds like it desperately needs serviced. there is no knob to get to the stairs, so they shoved a rag under the door. upstairs, there are exposed wires hanging on the walls, the hallway is only lit to the last booked rooms of course ours and it looked super creepy. everything in there was unplugged and turned off, and the fridge had MOLD in it. first thing we did was take a shower. it looked like someone had folded the towels right after eating doritos or something. there were orange stains on it. the washcloth had a brown stain and there was a hole starting to form. there were holes in the bedsheets. looks awful on the outside. the pool has been out of service for almost a year. don’t come here just because it’s cheap. spend the extra $5 and go somewhere else.
Ignore the bad reviews. We checked in for a 3 day 2 night stay, and for the price, this place cannot be beat. Despite our room being fairly close to the elevator, and them being pretty busy, it was very quiet. Our room was sparkling and clean, and we slept well, even with a toddler who is somewhat noise-sensitive and a light sleeper. Sam, the manager, and his staff were some of the most courteous friendliest people I have ever had the pleasure of meeting. Air conditioner was nice and cold, and we wanted for nothing during our entire stay. Our every need was met. Indoor pool was nice, and continental breakfast was generous and good. Biscuits and gravy was hot, bread was fresh and coffee was good. Note: breakfast is 6am to 9pm, and it goes quickly -- so get there early!
Hotel needs repair. Jacuzzi was closed and the pool was padlocked. I had to request another blanket because mine had a white smear across it. Looked as though the floor hadn’t been vacuumed. Bathroom was clean though. I would have left if I wasn’t so tired and too broke to cancel and rebook Somewhere else. Woke up to the sex sounds of the people beside me coming through the door adjoining the rooms at 5am. Figured it was time to get the heck out of there.
I have to say that this was first time I have booked a hotel room and wished I didn't. Very old and dirty, this place needed a remodel in 1985, let alone today. I will give them credit for new mattresses, and clean sheets and pillows. However, the bed blanket and top sheet, I tried not to touch so old. I could not find another local vacancy, so I was force to spend two nights here. The maid came into the room, did not make the bed, replaced my bath towel, took the bath mat towel and did not replace, and did not do any cleaning. And the last guests dirty soap bar was left for me on the first nights stay. I don't think the cleaning team is doing much cleaning at all here. If you can find another place to stay, I'd try there first.
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