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Reviews, get directions and contact details for Sun Suites

Sun Suites
Address: 4540 Taylorsville Rd , Louisville 40220, KY, US
Phone: (502) 499-9100
State: KY
City: Louisville
Zip Code: 40220



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Reviews
Remodeling going on but not noisy or obvious. Employees are friendly and welcoming. Maintenance is on hand and immediate response! Elevator needs to be fixed bad and new washing machines and dryers. Very quiet! Location is amazing! Security at night made me feel safe especially because I'm alone! Love this place!!!Rooms: 5/5
If I could give 0 stars I would. I reserved a queen sized bed in advance. They sold it and gave me two twin size bed. One worker decided to come into my room not knowing I was there. And walked back out like he made a mistake. I called the office they said he forgot something. I asked what did he forget they said the refrigerator. How do you FORGET A REFRIGERATOR??? Took over a month to get my deposit back. They’re roach infested rooms. I highly don’t recommend unless this is a last resort. I had to deal with roaches all weekend. They were closed Saturday and Sunday. Moved me rooms Monday to another room with roaches. Manager literally stated. “Hopefully this one don’t have roaches” and laughed It’s completely unacceptable and digusting. My kids were sitting at the table and roaches were crawling across the table and gotten into their food. They don’t value their customers at All. This place makes me itch and makes me feel nasty and dirty. DO NOT waste your time on this establishment.
Quiet no nosey staff breathing down your neck. Liked the security guard feature they added for safety as we were in and out throughout the night. We requested a ground level room and they accommodated which made staying with small children a little smoother. Front desk were very professional and made the check in process less of a process. No complaints.
My room was filthy. There was a moldy sponge in the sink and the floor had a distinctive sticky quality to it. When I went to shower, it got worse. As I turned on the shower -- more of a trickle that you have to cup your hands under and apply to your body -- two roaches crawled out of the drain. When I stepped in, the water ran black off the soles of my feet and left a distinctive stain on the shower floor. I'd been wearing shoes and socks all day, the only time I'd been barefoot was on the floor of my room. That room doesn't need a cleaning, it needs an exorcism. The redeeming quality was Carlo at the front desk: he's super polite, upbeat, and ready to help. Give that man a raise, he deserves it!!
The front desk and employees were sweet as hold! Loved them! But we didn’t have toilet paper to being with and the entire time we stayed there. The sheets hadn’t been changed so we requested new sheet to change ourselves!! We did see roaches and the towels are soooo thin honey you need 2 to dry off with. The only good thing about it was the cable tv! I swear to god you are living in the JUNGLE when you stay here. Like real deal war turf. Meaning just the minimum minimum they need to provide is all you get!
Do not go to this dirty hotel. It smell bad and it's not clean I had a friend that went there and he said they had roaches all over the wall and the bathroom... There was no towels or trash can in the room he was in and he even video the roaches crawling everywhere.... Please save y'all money unless you like dirt and roachesRooms: 1/5
If i could give this place -0 stars i would. first, the keys hardly work and you’ll end up having to get a new set soon enough. the water was not hot and the rare times that it was, it only lasted maybe 2 minutes. the roaches had cousins, aunts, uncles, grandparents, friends of family, ect with the amount the place had. the smoke alarm went off for no reason all the time. the internet is slower than an elderly person learning technology. the walls are so thin i could hear damn near every conversation the people next door were having. the stairwells were dirty, filled with trash all the time. NEVER stay at this place. it won’t be worth the money you’re paying
After reporting my microwave almost caught fire. Took them a week and a half to replace. After several requests and phone calls. Roaches overestimate our first room. Safety outlets don’t work. Timer for the stove broken. Drugs being sold out of hotel. People drinking and carrying on to all hours. Now they are changing policy without notice. Charging a courtesy fee for all their trouble. Oh, wait. The free Wi-Fi. What a joke. Can’t stay connected for more than a few minutes. Red Roof customer relations can’t do anything because it’s a franchise. Wow. We are supposed to pay for things we don’t get here. You go in expecting to pay one price and get another. And your the bad guy for not just going along. Now we received a notice about the policy change. Effective immediately. What about those on a budget? No time to reorganize that way. 5 or 10 bucks a day isn’t much for most apparently. It is what could make me homeless. Thanks a lot Hometowne Suites. I guess I need to be one of the boys to live here. I would strongly advise seeking accommodations elsewhere. Unless, you want a lot of drug traffic. Homeless people wandering around. And everything breaking. Bug infested rooms await.
They have security at night. Plus the local cops are always checking up on the place. It's an affordable option. It's not the Omni, just remember that.
It is a scam. The place is so shady. Not safe at all. They canceled my reservation without any notification. Don’t stay here. Redcarpet inn is a lot better than this place.
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