Reviews
The whole Diamond Exchange team is awesome! Keith in particular helped my fiance design the ring of my dreams. When I saw the ring for the first time I was in shock from how beautiful and perfect it turned out. From what my fiance told me about his experience, Keith was fair, responsive and made the whole process smooth and stress-free.My wedding band was also made here and it also came out perfect. Do not go anywhere else for your wedding ring needs!!
5
7 years ago (05-05-2018)
I can’t say enough good things. I went in with a family diamond and no idea what I was doing! Katie was fantastic and we went through all of the options for an engagement ring, including looking through samples and settings available in store and online and going through all of the details. I finally found one I liked but needed two side stones that matched. Katie found two European cut diamonds available locally and worked her magic to create an amazing piece in short time. I’m beyond happy and I know my finance will be too!
5
7 years ago (27-03-2018)
I contacted several different companies that buy and sell gold in Washington DC. Prior to calling each, I read up on how much you should receive as a fair price for 10, 14, 18 karat scrap gold per gram. I was surprised at how dumb the people at the shops that buy and sell gold play when you call on the phone. They refuse to give prices until you visit them. Then when you waste your time going to their shops they try to rip you off hoping your stupid. Being totally frustrated and ready to give up I contacted The Diamond Exchange USA in Rockville, MD. It was the only company that was very happy to give me information over the phone about the value of 14 and 18 Karat scrap gold per gram and held to their word when I arrived. Their offer per gram was within the guidelines of fair pricing that I researched. Keith was straight forward honest and made the entire transaction easy. He was respectful of my time and made my experience exceptional. I will never waist my time again, but will go directly to Diamond Exchange USA. if I want to purchase or sell. My drive from Washington DC was so worth it. Thank You Keith. You have not just earned a customer but an advocate.
5
8 years ago (12-10-2017)
I have bought numerous high end watches and pieces of jewelry from this store. Keith, Justin and the rest of the staff are knowledgeable and have the best prices by far on high end watches and jewelry. I highly recommend Diamond Exchange.
5
8 years ago (04-01-2018)
I’ve sold several pieces of 21k and 22k gold to the Diamond Exchange. The process was quick and painless. Before selling to the Diamond Exchange, I had the pieces appraised at a couple of different places. The Diamond Exchange, consistently, gave me from $150. To $250. more than the other jewelers. Justin patiently walked me through the entire process. He appraised each piece, reviewed the calculations used for each piece, and then gave me the weight and an offer price for each. Each time I walked out of the Diamond Exchange, I felt like I had been treated fairly.
Sandi
5
8 years ago (23-08-2017)