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Reviews, get directions and contact details for ECRB Towing and Recovery

ECRB Towing and Recovery

About

E.C.R.B. (Essex County Recovery Bureau, Inc.) has been providing professional prompt emergency roadside assistance to all of our customers big and small since 1997. Our state of the art equipment which ranges from light to heavy duty along with our court

Story

E.C.R.B. (Essex County Recovery Bureau, Inc.) is a privately owned, family business established in 1997. Our hard work and dedication have allowed us to rise above the rest, break the stereotype and become so much more than your typical towing company. We take pride in our ability to provide professional prompt service to all of our customers 24/7.

Our courteous well-trained staff is prepared to assist you in your time of need. Our dispatch center is in constant communication with our drivers to ensure fast accurate service to our customers. All customers are important to us and treated with the utmost care, whether it’s a tire change in the mini-van, a flatbed tow, or a heavy duty recovery E.C.R.B. can handle it all.

E.C.R.B. is contracted with AAA as a “Primary Service Provider” (PSP). We are also contracted towers for The New Jersey State Police and several police departments throughout Essex County. Additionally, we service a wide variety of other customers both large and small from auto dealers, body shops, and vehicle repair facilities.

E.C.R.B. is not only dedicated to providing quality service but we are also committed to the community in which we serve. For years we have been sponsoring numerous charities, youth sports clubs, and organizations.

We are available for local and long distance towing and special projects are never a problem. Please take a moment to browse through our site to learn more about our company and what we can do for you. If you have any questions or comments, please feel free to contact us at 973-680-0097.

E.C.R.B. Offers:
- 24/7 assistance
- Light, Medium and Heavy Duty Road Service
- Lockouts
- Jump starts
- Tire change
- Fuel delivery (gas or diesel)
- Light, Medium and Heavy Duty Recovery
- Landoll Service
- 50-ton Low boy Service
- Equipment Transport
- Mobile Battery Diagnostics and Installation
- Container Swaps
- Tractor Swaps
- Forklift Recovery and Transport
- Forklift and Backhoe Service
- Dealer Swaps
- Off-road Recovery
- Air Cushions

We Aim to Please
Our drivers come to work prepared for any situation. They have a passion for the industry and are fully qualified to assist you.

Leave it to Us
Rely on our knowledge and experience to help with all of your service and transportation needs. Your vehicle or equipment is in the best of hands.

We Truly Care
Being a family owned business we treat each customer as if they are one of our own.

Our Promise to You
We promise to always provide value and outstanding service, regardless of the size or difficulty of the job.

Serving Bloomfield, NJ and beyond!

Address: 329 Broad St Rear, Bloomfield, NJ 07003, USA
Phone: (973) 680-0097
moc.gniwotbrce@adnyl
State: New Jersey
City: Bloomfield
Zip Code: 07003


opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Such an aggravating experience! Driver was very unpleasant. Refused to tow my car through my AAA plan. Claimed his computer was showing up as a basic membership when I clearly had the card with me with the big words "PLUS" on it. I have never had trouble with towing through AAA until this company! Driver also claimed he would not be able to take it to the dealership since they are closed. I have had my car towed there without problem in the past after hours. There is a drop box for keys.
1 8 years ago (07-01-2018)
Usually I do not leave reviews like this. But it is definitely necessary in this case. I had my car towed 2 weeks ago through AAA Emergency Road Service by this company. My car had to flat tires in the front. The front driver tire was completely flat. The passenger tire was halfway flat. Driver shows up in a flatbed which was not needed. Because the car is always hooked up from the front. Now the driver drags the car up in the fb. As he is doing this the front bumper comes down and is now snagged on the flatbed. It's making a very loud noise and I asked him to stop. But he didn't until the car was completely secure on the flatbed. When he got out he looked at the front bumper. My bumper has a piece of the grill missing in the front. He asked if he caused that. Me being the HONEST person I am said no. But I told him he did cause a crack to the front bumper. I didn't want to get him in trouble and figured the crack wasn't huge so I could let it go. Well honesty goes nowhere these days. Neither does being nice. He pushed the bumper back in and told me he would put some wood under the car to prevent the same issue while towing it. That was fine with me. The guy at the tire shop my car went to tells me the windshield wiper fluid reservoir was broken. Seems it could have been damaged when being towed. I definitely believed it since that's right where the crack was that the driver caused. So I called AAA, and they advised me to call the tow company. I called the tow company and get a dispatcher who puts me on hold to speak to the driver. Of course this guy who I tried to give a break to claims the bumper was already mangled and he thinks the reservoir was already broken. That's funny because why not make me sign a "DAMGE WAIVOR" like a responsible company or driver does. So she tells me they would do an investigation by looking at the trucks camera. They would call me back the next day. Three days later; no call back. I call AAA back to tell them everything and they patch me through to the tow company same dispatcher. Who now says someone will come and look at my vehicle on Friday by 1pm. Does that mean they looked at the video and saw there could be damage he caused? Are they just giving me bs? Here we are on Friday and still nothing. I worked for AAA for five years as a dispatcher. So for that reason alone I tried to be very nice about the situation. This company is not doing good business. Yes, this long review was very necessary!
1 7 years ago (23-02-2018)
This company came to tow my car. My car had damage to the driver side fender. Ecrb back there truck in to the front of mine and SMASHED the WHOLE front of my car. The local police then told me it never happened!! This company is corrupt!
1 7 years ago (20-02-2018)
I was driving back home from picking up my 2 years old daughter on rute 21 the vehicle plate #XCF-B34 try to race my car getting closer and closer to my car trying to make me crash knowing that my daughter was on the back sit i could tell he knew because i have a big sticker on the back of my car saying Baby on board i stop and took a pic of the vehicle this person was not alone 2 or 3 more people on board already reported this car to the authorities hoping stop this person before causing an accident.
1 8 years ago (22-09-2017)
Best prices in our area and quick response time. One of there morning drivers in a hino flat bed was very knowledgeable and friendly.
5 8 years ago (21-06-2017)
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