Einstein Bros. Bagels

Awesome! I eat breakfast here pretty much every morning. Great staff. Very warm and welcoming. Orders are always accurate. The food is always delicious. Go early as possible. There's always fresh bagels and never a line.
5 8 years ago (03-06-2018)

I normally like this location for the quality of food, and the customer service. However, when I visited today and placed my order, I wasn’t informed that they no longer carried my order until after I paid and waited a significant amount of time for my food. Once their mistake was discovered, I wasn’t informed, but I had to overhear the employees discussing that they no longer had my selection. When I inquired at the register, the cashier told me to “hold on” for a moment while she rang up other customers. While I waited, several people who had come in and ordered after me were served and left. Finally, someone in the prep station asked me if I wanted them to change my order, but I had to ask her if they would refund me the difference since what I had already ordered and paid for was more expensive than the sibsituition. By the time I received my food, it was almost 25 minutes from the time I initially ordered. My concern is not the restaurant no longer carrying my initial order. However, it is being allowed to order something no longer in stock, being charged for that item, then having to wait to be informed that I would not be receiving what I ordered.
2 8 years ago (05-05-2018)

This location is great staff and atmosphere is friendly and welcoming. They also have a decent rewards system and selection of menu items
5 8 years ago (31-05-2018)

The food was good. But the customer service from the employees is horrible. Don't expect a "hello" or conversation. The first time going I order my food and the guy never told me to go the end to pay and wait for the order. Several times I have gone back and it's the same thing. The register is super dusty and the coffee was warm. I prefer Offerdahls!! The customer service is great and they make you feel like family. If it wasn't for it being on the other side of town, I would go more often.
3 9 years ago (26-01-2018)

I love this place. Couldn't begin to find a complaint. It's just not that type of establishment.
5 8 years ago (15-05-2018)