Eye Department

I work in the medical field and the things I noticed immediately was the welcome from the front door coming in , very friendly and professional. I didn’t have a lot of questions because before I came I was given an opportunity through email to get information ahead. The office is clean! Dr Annie spent time with me during my exam and after educating me and didn’t rush. I was able to pick out frames before I left and walked out feeling very happy and confident.

I had a truly wonderful experience with Dr. Bacon and her team. I received a wealth of information from the office team regarding my health insurance coverage. They were kind and patient with all of my questions. I was walked through every process of the eye exam, as I had not had my eyes checked in many years. Dr. Bacon was extremely kind, professional, and informative. Any questions I had were met with genuine care and support. The facility was very clean, and they have a wide variety of frames to choose from. I will absolutely be returning here for my regular eye exams.

I've had a great experience working with Dr. Annie and her team. Everyone is professional and friendly, and they have a nice selection of frames. I would definitely recommend the Eye Department to others. Dedicated parking spaces for patrons is a big plus!

I get the best eye care here. Dr. Annie is wonderful! The staff is very kind and always helps me pick out the best frames!

I was a patient here for years. Recently, after several times reaching out to Eye Department and not hearing back, I requested my records. I got a clipped litigious e-mailed response, along with this: "Be aware that the request to print and mail records creates an invoice for costs of printing at $0.16/page plus the cost of package and postage for a total of $30.52." I've never been quoted so much for my records at any other medical office I've been to usually as a courtesy it's low cost, free, or offices simply forward my records to other clinics for me. And the cost for page breakdown, haha. I get pinching pennies in this economy, but geez. At least I can pass the info along to other patients who might be wanting their records. They did send the records eventually, and waived the $30.52 fee, but they might not waive it for everyone, who knows. Not sure what happened to the customer service here, but I'm glad I have my records and don't have to reach out to this place again.

The care that I've received here was tremendous! The staff is very nice and welcoming. They helped identify that my previous prescription was way too strong for me, and the current one I have now is perfect! I even had to go back because I thought my eyes were getting worse a couple of months later, but they confirmed the prescription and addressed the root cause of the issue, which was dry eyes. I cannot recommend them enough!

I am new to Portland and really needed to update my contacts and glasses RX. I was referred to Dr. Annie Bacon and she is seriously, SO AMAZING! She went well above and beyond during my exam. She is knowledgeable, friendly, and funny. The environment is clean, welcoming, and her staff are friendly and very knowledgeable. I highly recommend Dr. Annie for any eye needs you may have.

Dr. Annie is the absolute best! She saved my eye sight through medical issues and helped me find the right contacts for my troublesome eyes; a really great problem solver. The staff are also really friendly and helpful. They always let you know what to expect cost-wise and find the best solution for you. I cannot recommend this clinic higher.

Love, love, love The Eye Department! I always have a wonderful experience each and every time I'm there. Dr. Annie is incredibly knowledgeable and professional with a large splash of fun. She takes care of our entire family's eye care needs, and my daughter can't wait to go in for her eye appointments these days. Michelle, Monique, and Angela are great additions to the team, and go above and beyond to provide the best care possible. I couldn't recommend this place more for all of your eye care!

I was referred here and I couldn’t be happier about it. Dr. Bacon is extremely kind and made the experience comfortable. I was fitted into contact lens that were perfect for me and my prescription. All the opticians were very knowledgeable and the environment was very welcoming. I will be coming back for a pair of glasses very soon :