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Reviews, get directions and contact details for Factory Direct Marine and RV

Factory Direct Marine and RV
Address: 401 Sycamore Dr, Ridgeland, SC 29936, USA
Phone: (843) 717-9538
State: South Carolina
City: Ridgeland
Zip Code: 29936


opening hours

Monday: 8:30 AM – 8:30 PM
Tuesday: 8:30 AM – 8:30 PM
Wednesday: 8:30 AM – 8:30 PM
Thursday: 8:30 AM – 8:30 PM
Friday: 8:30 AM – 8:30 PM
Saturday: 8:30 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Good selection of campers, but you have to be escorted around to see them. Jenine was our sales person that showed us around, she was very knowledgeable, if she didn't know something, she quickly went to check on it. We would definitely make a purchase from Janine when we're ready to buy.
4 7 years ago (03-06-2018)
They offer a variety of boat and marine parts that range from decorations and cleaning products to mechanical parts and an upstairs restaurant. Their prices are pretty high for most marine stores in the south but they have a pretty helpful staff and the food they sell is pretty good and is offered to stay or to go. They also sell boats and RVs hence the name we know them as - boat n rv.
3 7 years ago (20-05-2018)
Got our boat yesterday.. for anyone that doesn’t know the process takes about 10-12 days even buying in cash !! The only recommendation I have is they need to work on communication skills and make sure salesman are up to date on policy and procedure!! Other than that the boat is great ..SO FAR !!
3 7 years ago (25-04-2018)
We purchased a used 5th wheel from Them but the way we were treated you would of thought we had bought the most expensive unit there Our salesperson Jonathan (ask for him he’s great) was very helpful. Our camper had some work that needed to be done and he stayed in contact with us to give us updates. I can not say enough about the service department. I wish I had the names of the people who worked on our camper. They went above and beyond staying late to finish (on a Saturday) so that we could get it picked up. This place is great
5 7 years ago (29-03-2018)
Walked in the door with my wife to a friendly staff. Wouldn't expect anything else. Salesman wanted to sell a glass coated wood boat (entry level) to us, but experience told me to stay away from that. Found a nice 1900cc Key Largo that my wife and I debated on quite a bit. Salesman gave us a price with taxes and all other fee's that was in my opinion a good price. High pressure sales seem to be the thing here. Tried to get me to commit that day when my wife was requesting we go home and think about it so as to avoid an impulse buy. Salesman didn't want to hear it, but that is the choice I made because she is worth it. After much back and forth by phone, we decided to get qualified and make the purchase. A credit report had been run the day we visited, so they would know we could get the loan. However, the dealer required money down prior to running credit a second time, as well as the requirement to fill out several documents. After standing my ground on the deposit, they sent the documents. BE WARNED! If you have your credit run and then decide not to make the purchase, they bind you to almost $4,500 in fees. They were also increasing the price by charging taxes above and beyond what I was told included taxes. This is a shady operation looking to take advantage of the buyer through aggressive sales tactics and false information to draw you in. STAY AWAY unless you don't mind their lack of integrity.
2 8 years ago (05-02-2018)
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