Fairfield Psychological Associates

The receptionist was horrible - lack of compassion, empathy, and poor attitude as if I was inconveniencing her when she's the one answering the phone and I'm guessing part of her job duties are to schedule new patient appointments. Needless to say, this practice is not getting my business nor would I recommend them to anyone who is in urgent need of psychiatric medical treatment or as in my case, looking for a new psychiatrist as my previous psych of over 12 years has just retired and I am in the market for a new doctor. So far, this is the worst receptionist I have encountered throughout my search! Don't even bother calling them, your'e wasting your time!
1 8 years ago (22-05-2018)

At 26, unfortunately, I have gone thru many life altering situations that caused me to have severe PTSD. To the point I could work myself into a grand mal seizure. After 12 years with my family practitioner, numerous neurologists, and just about every medication out there, I finally found someone who actually spent time with me and listened to what has worked and didn't. Marcelli Pascal-Rodriguez (Pascal) was truly a God sent! Before him, I had never had a doctor call me to see how I was adjusting to new meds, assure me he is always available even just a text away, show such incredible patience or do some extra research into your situation. I recommend him highly to anyone who thinks or knows they need some extra help! I have never felt at such ease going in to see a doctor or therapist. He truly, not exaggerating, saved my life because I was not doing good mentally, emotionally, or physically before our first visit. I am so incredibly thankful I found Pascal and for what he's helped me do and continue to. AND NOW HE HAS MOVED TO FAMILY INSIGHT WHICH IS WHERE I WILL FOLLOW HIM TO!!!!!!! You want the best med therapy go see Pascal!
5 8 years ago (21-05-2018)

The receptionists are always really nice, and have worked with me with many different things I have needed. 100% would recommend.
5 8 years ago (28-02-2018)

Pascal is the best!!! Always friendly and understanding!!! Convenient after work hours. Able to get you in quick! Would highly recommend for children with ADHD and Autism. Thanks again!
5 9 years ago (11-12-2017)

1 Star for the dysfunctional receptionists not doctor Pascal. If you actually take time to read the reviews below you can tell he is the only reason people actually go here. You can attempt to call the office although no one answers. If you leave a voicemail you might get a response several days later. Once I called because I was waiting weeks for them to file out paperwork for my pharmacy. The receptionists advised that the sent the paperwork to call my insurance company. I asked her a simple question "When was it sent?" Her response was I don't know last week or this week. I advised multiple times that I would like to know exactly when. She advised that it would take time to locate a paper file that was somewhere in the office and that it would be faster to call my insurance company. I advise that I will call them but still want to know when. She then took my contact info and said she would call back.......NEVER RECEIVED A CALL BACK! So I show up for my appointment yesterday, the receptionist said I owe $75 for a no show fee for an appointment on 9/20. The receptionist rolled her eyes and advised that the call is a courtesy call they don't have to do it. Yet when I was calling back to back no one felt the need to let me know I had an appointment or that it was missed almost a month ago. VERY DISORGANIZED. THIS PLACE WILL GIVE YOU ANXIETY NOT HELP WITH IT. ***UPDATE*** Due to this post I just received a letter in the mail advising "Fairfield Psychological Associates will no longer provide me care." I guess freedom of speech doesn't exist. LIKE I SAID IN THE PREVIOUS POST.....THIS PLACE WILL GIVE YOU ANXIETY NOT HELP WITH IT.
1 9 years ago (08-11-2017)