Fan & Lighting World

So much more than just ceiling fans the best advice exceptional selection as shown by the recent expansion very competitive pricing very knowledgeable staff
5 7 years ago (28-05-2018)

Up until yesterday, I would have agreed with the glowing reviews posted. My first experience (several months ago) was wonderful--friendly, helpful people. Yesterday, I took another lamp in to be fixed. The woman behind the desk greeted me warmly, but the man who repaired the lamp was very gruff. He told me to wait while he completed the repair. When he returned with the lamp, I told him the socket was crooked. He said it would be fine once I added a piece that I had left at home. When I added that piece, the lamp was still crooked and did not work. I returned with the lamp and the extra part. The man didn't even speak to me. He took the lamp, huffed and went to his work bench. He then brought it out to me. Meanwhile, I asked the man who helped me last time if this man was new because this experience was SO different than the positive one I had last time. As I lifted the lamp, the man who repaired it told me to be careful not to hit one of his fans. The nicer man offered to carry the lamp to my car. I now have the lamp home, and it is still crooked! I can't believe how unpleasant (and unproductive) this experience has been compared the absolutely fantastic experience I had before. I will probably have to take the lamp somewhere else to be fixed or just buy a new lamp. I will lose the money I paid for this repair rather than return to this store.
1 7 years ago (01-02-2018)

excellent service. I have been using Mark malstrom as my sales rep. courteous,consciences and just plain nice. that sums it up. Thanks Mel Weinfeld
5 7 years ago (19-03-2018)

They are fantastic there and they help you with everything. They care about their customers and we will return. The fans are fantastic.
5 8 years ago (16-10-2017)

I feel like they are part of my family!!! Great folks!
5 8 years ago (02-01-2018)