For Eyes

Old pair of glasses kept breaking and decided to come in and snag a new pair. The buy one get one free deal was great and got two designer pairs of glasses for a solid price. Five stars is because Paul (the store manager) was phenomenal at helping me select replacement glasses to fit my old lens and worked with me on finding the right fit. Typically I stay away from chain opticians but Paul's expertise was great and made the experience super smooth. Definitely work with him for excellent customer service!
5 8 years ago (07-03-2018)

Customer service was very good. The staff was friendly and helpful. The Optometrist didn't treat you like another number. Quick but efficient exam. She educated me on my eyes and their current condition so I felt completely taken care of. I suggest going to this business for glasses or contacts, exams.
5 8 years ago (31-07-2017)

I don't normally write reviews, but this store is bad enough that I feel obligated to help others stay away. When I first went to get contacts from them, they should have applied a 10% discount, but didn't. I didn't catch their error until a year later when I needed contacts again. Even though I've the receipt and the transaction is in their system, their response was tough luck asking for a refund a "YEAR" later. They owe me only $6 or so, but these lamers wouldn't give the refund. If they discovered that I owe them money after a year, you can bet that they would have come after me. So stay away from this store if you want to avoid bad customer service.
1 8 years ago (26-07-2017)

Available appointments, helpful staff, and lovely optometrist (Dr. Sutton). Kevin fixed up two pairs of glasses free of charge and went out of his way to help me get the best deal on my contacts order.
5 8 years ago (04-08-2017)

I booked my appointment online and got an email confirmation. When I showed up for my appointment they told me their online appointment booking system doesn't work very well and they didn't have time to see me today.
1 8 years ago (27-01-2018)