Reviews
We had such a wonderful day out on the lake with a pontoon boat rental! Everyone was very helpful and it was just stunning to see all of the mountain views as we traveled around the lake. Will definitely be back!
5
7 years ago (26-05-2018)
Have always loved Frisco Marina, and Frisco as a town. Plenty to do at the lake. Fish, kayak, paddle board. They do get busy, like everything in Colorado, get here early. Will be going back for the BBQ challenge once again.
5
7 years ago (13-02-2018)
If I could give the Frisco Bay Marina zero stars I would. After having our boat at the marina for the last few seasons, the marina abruptly terminated their relationship with us after we complained of our boat being parked under a poplar tree getting sap all over it after they had just waxed it and charged us thousands of dollars for doing so. We didn't even complain until my wife and I spent an entire weekend trying to undo the damage. We were always model slip holders and extremely respectful to our fellow slip holders as we had a small child of our own. That said, after a single complaint, the new Marina Manager decided to end the marina's relationship with us as he did not want his staff to have to field any complaints and found that us stating the obvious in our complaint was somehow disrespectful toward the marina. The marina then attempted to correct the situation, but in doing so, they a) did not return the boat to how they found it when they took it from its slip, and b) removed the stays from our wind turbine and only put one of them back, and very loosely at that. As such, has the screw thread that our wind turbine was literally hanging from given way, the turbine would have fallen into the water and quite likely damaged the hull of the boat from the fall.
This wasn't the end, however, of our terrible experience with the Frisco Bay Marina. To make matters worse, when putting our boat away for winter storage before we knew that the marina had abruptly ended their relationship with us as no one talked to us but instead decided to deliver that message via email, an email that Apple's servers treated as spam, the marina disregarded the instructions to not cover our solar panels with shrink wrap when they put our boat away. This of course means that our batteries will die over the course of the winter unless this situation is corrected. When I reached out to the marina on several occasions about this situation, they responded again by email instead of picking up the phone and talking to me, and that email was again blocked as spam. Further, when I was finally able to talk to the Marina Manager over the phone after not being able to talk to him for the entire season, he informed me that they would no longer do any work on our boat and flat out refused to correct the situation. He told me he put a zippered door in our shrink wrap and if I wanted the issue fixed, it was up to me to do it.
To be clear, the Frisco Bay Marina is not a full service marina. They do not have water or power to the docks for larger boats or a travel lift to put your boat in the water. They, however, will charge you more for their woefully inadequate services than any marina on either coast or on any major lake. They are a canoe, kayak, run about, and pontoon boat rental facility and nothing more. If you have a boat over 25' or a boat that you need any marina services for, I strongly recommend that you stay away from this marina. Perhaps they somehow believe they have a captive audience or something like that, I just don't know. My advice is to find yourself a marina that is a marina first and foremost and a rental shop second, if not at all. There's plenty of them out there, so don't think for a minute you are beholden to this marina.
1
8 years ago (04-11-2017)
Great place to rent a boat or have lunch.
5
7 years ago (29-05-2018)
My group of five rented 3 kayaks and one canoe. All staff were very friendly and efficient. They are busy on a nice day, so arrive early to get in the water at your scheduled time. I really appreciated the kayak launch; I've never seen that before. You don't even get your feet wet getting into your kayak. This part of the lake has beautiful scenery for your paddling adventure.
5
8 years ago (15-07-2017)