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Reviews, get directions and contact details for Galena Day Spa

Galena Day Spa
Address: 9853 US-20, Galena, IL 61036, USA
Phone: (815) 776-9905
State: Illinois
City: Galena
Zip Code: 61036


opening hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 3:00 PM


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Reviews
Lied about price and refused to rectify!!! My husband and I came in for couple massages. They were pretty good. But my reason for the 1 star is the lies about pricing. I called to make an appointment when we booked the hotel. At that time the receptionist at the spa told us the cost of the massage and told us it would be 15% cheaper because we are guests at the hotel. Once we arrived for our our appointments we filled out paper work and I checked again with the receptionist about price. She said, “with your 15% discount, the massages will be $85 per person.” Once we were done and went up to check out we were charged $200. I asked about 15% discount and she said “no there is no discount. I’ve worked here for a long time and there is no discount.” So basically I was lied to about price and forced to pay a higher one. I won’t return to salon. Do yourself a favor and go to stonedrift spa at eagle ride resort. Much better and much better customer service! They will NOT disappoint.
1 7 years ago (04-03-2018)
My husband and I went here for a couples massage. We both enjoyed it and they served us commentary champagne and chocolate! Ask for Tori and Joe!
4 7 years ago (06-05-2018)
Couples massage was amazing! I had Jerry and let me tell you, he knows what he is doing! I have had several messages in the past but I have NEVER left feeling as relaxed as I did today! Please do yourself a favor and treat yourself to a message here!!!!!
5 7 years ago (08-12-2017)
the moment you walk in. We did the couples massage very professional. This was a first time experience for us and they did a wonderful job of talking us through the adventure. The champagne and mini treats were fabulous! The front receptionist is very welcoming and helped to answer any questions we had about the area. All around great experience!
5 8 years ago (06-07-2017)
Jamie is gifted but I walked out when Jerry, a 70 year old pervert got too close to my breasts, and when I complained to Mary inmangement, said I was never to return there. Sexual harrassment, do not go!!!!!!!!!!!!!!
1 7 years ago (01-02-2018)
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