GameStop

Blake and Lauren provided the best customer service I have had in ANY business. I called to inquire about a Negan's Lucille Bat; they held it for me without question. When I arrived two hours later than anticipated to purchase it they were literally waiting for me because they were excited that I was able to make someone's birthday really awesome. Blake updated my GameStop rewards card: Lauren let me know that they can ship special orders to my home in Wilmington. These GameStop associates provided great customer service to someone they just talked with on the phone, site unseen, held the item I needed and were really fun people to talk to. Really. Seriously. I will be back and I will recommend this particular GameStop to my friends in Raleigh.
5 8 years ago (28-04-2018)

I was denied service because I didn't have my I.D., I should've had it on me but I wasn't driving and I'm definitely nothing close to a child. I'm 24, and my partner is 25. When he asked for I.D. I said "oh man, I don't have it but I mean..I'm 24..and it's kinda obvious I'm not underage.", which he responded to with "you have to have your I.D no matter what, or come back with your parent." My parent? I don't even live in the same state as them. And I said "Well, my girlfriend is right here, she has her I.D. and is 25." Still he said no...this is absolutely ridiculous. I didn't get mad, I just said I'd go to a different store, which I did, and had no problems...because I'm obviously not a child. It's not THAT big of a deal, I get it, you're doing your job. But c'mon man, I was around the same age as the person behind the counter. And you just lost business, I would've totally bought that game at gamestop. (Bought it at target instead) I don't know, it seemed very unnecessary and was a little insulting cause I mean...I'm 24, man! The staff wasn't all too unfriendly, definitely a weird vibe though. Go at your own risk, and don't forget your I.D. ;)
3 8 years ago (12-05-2018)

Nothing more upsetting when you purchase a used game and they do not put the disc in case.
2 9 years ago (22-12-2017)

My favorite place
5 8 years ago (27-05-2018)

They are so nice they help you find any games friendly people over there go check it out
5 10 years ago (24-11-2016)