GameStop

Walked in and inquired about trading in a device for in store credit. It was an IPhone. When I approached the clerk, and I refer to him as such cause all he was doing was clerking. He seemed to become annoyed. I explained to him what I wanted to do and informed him the device had a cracked screen. To which his immediate reply was “we not accept damaged devices”. Mind you I had already been to other GameStop locations and they told me otherwise. I understand that different locations have different policies. But the guy acted very indifferently towards me and almost seemed to act as if I didn’t know what I was talking about when I pressed for more information. The worst part is there were other associates there and neither of them tried to step in and give me a better explanation
1 8 years ago (16-05-2018)

This is an awesome gamestop. With an awesome selection and very friendly and helpful staff, that made my shopping experiences some of the best I have had. From help with picking the right game to questions about my account. 11/10, will absolutely be back.
5 8 years ago (26-03-2018)

They always have or can get what I need. The workers are very knowledgeable.
5 8 years ago (26-05-2018)

Glad to have a GameStop in this location. Apart from where it is, it's a pretty standard location -- unremarkable, but well-stocked.
4 8 years ago (06-04-2018)

Maker sure if you call and ask if they have a game that you also ask if the physically can touch it. Drove to Southpoint to gwt game I was told they had in stock. Waited long to get to counter to be told they didnt have it. I explained that I called last night and the associate said if the employee didnt put their hand on it, it didnt mean anythi g because thwy are missing a lot of thi gs from the holidays. This is when District Leadership steps in and hires someone that can handle the operations of a mall store during the holidays and also trach employees what customer service is and show them what it looks like. Wont be back here.
2 9 years ago (31-12-2017)