GameStop

Love the store, but I had a man cut in line in front of me after I was waiting 5 minutes to trade something in. The clerk (Zachary) was very cordial about it, and I'll be coming back since I've been going there for 10 years and never had an issue; Zachary apologized about the wait and the fact someone cut in front of me after mentioning it. Man asked me if I was in line, to which I replied yes and nodded, so while the other clerk (Sergio, who was great and made some small talk with me) was talking to a leaving customer the man walks past me and to Sergio like a professional. I didn't want to cause a scene about it so I didn't, so Zachary told me at the end of my transaction to give feedback on the online survey. I wasn't given the chance to say what needed to be said on the survey. 7:00 to 7:30 on the cameras
5 7 years ago (13-05-2018)

I went to this gamestop on 2-21-18 at 1:30 to return a xbox card that wasn't working, the young man in there was unprofessional and didn't want to make a phone call to Microsoft to see what was wrong with the card. . After arguing with him he finally did it, and the card was used before i brought it.... the bad thing was he said that he's the manager ... somebody like him shouldn't be in charge, if he doesn't want to help
1 7 years ago (21-02-2018)

Shouldn't have to even explain why gamestop is getting 1 star. Lol.
1 7 years ago (23-04-2018)

I had issues with GameStop higher up the chain regarding a Nintendo Switch pre-order but the employees here did everything necessary to make sure that got fixed for me even though it technically wasn't their problem. They found out why the problem occurred, got me my money back, and helped me order another switch that got flawlessly delivered. The people at this store deserve the jobs of the people higher up the chain that messed up my order.
4 8 years ago (07-10-2017)

It's GameStop you know what your getting.
1 7 years ago (26-05-2018)