Gerber Collision & Glass

I have had fast and great service. Recommend to anyone who needs their vehicle repaired.
5 8 years ago (29-05-2018)

Worst experience every in my life I was involed in a accident minor damages. I selected this company and was thinking I made a wise choice. I received a call saying my vechile was ready for pickup, when I saw it they had rubber hanging out of my light area, my lights wasn't working when I brought it there it was working fine. My car was rattling all over said they repair my running boards look like someone jack it up with a jack paint job horrible. I was so upset that I immeadilty contact them Steve is a joke and they entire staff at that location shouldn't be dealing with insurance claims. I still have my issues not resolved they damage my customize windowing tinting. Refuse to pay for the entire car to be retinted. I have a customized tint it cost me over $1,000 they gave me a check for $200 something dollars I had to bring the car back more than 4 times just to get them to do this right.i had received a email that they said they drop the ball and ask for another chance to correct the issues. I have to say this locations is beyond horrible it had me to the point I just will keep my thoughts to myself. I have not one good thing to say but if you have a nice car and you work hard for it and want the most quality and professional Collison service don't go there you will be sorry. I am so disgusted with them I just wanted to take my car they unplug my security cameras and try to steal my mirrors than after I told them about them they had them in my car they was vandalizing my car causing more can be than the accident paint runs damage and New damage that was not on my car. If you want a true review from me I AM WARNING YOU TO NOT DROP OF YOUR CAR THIS IS A CLOWN SHOW AND ANY INSURANCE COMPANY SUPPORTING THEM IS JUST AS LIABILE. I CAN SAY THAT THERE IS NO AUTHORITY IN THAT SHOP I AM URGING ANYONE TO RUN AND FIND A REPUTABLE COLLISSION CENTER THEY MANAGER SAID THEY DROP THE BALL AND ALSO HE SAID THAT THERE'S A BUNCH OF BAD APPLES THERE BUT YET HE IS THE LEADER AND HE JUST AS WORST KEEP MY CAR ALMOST A MONTH FOR UNDER $3,000 WORTH OF DAMAGES. IF YOU HAVE A CAR YOU WORK HARD FOR STAY AWAY FROM THIS PLACE VERY SHADY BUSINESS I AM GOING TO DISPUTE THIS PAYMENT I PAID WITH MY CREDIT CARD BUT AGAIN I STUCK BECAUSE THEY CAN'T EVER WORK ON MY CAR AGAIN DOOR HANDLES HANGING ROOF RACK HANGING I WARN ANYONE TO NOT USE THIS RIP OFF COMPANY
1 9 years ago (03-04-2018)

Great service. Yery reliable. They text you each step re: what's going on with your car. Very amicable.
5 9 years ago (07-02-2018)

I was In a car accident on 8/24 I bought my car In to get an estimate on 8/25 they were able to take my car right then and there. I was able to get a rental car while there and my car was ready on 8/30! Very prompt service, kept me updated on the service and the front desk ladies were very sweet! This was my first time In an accident and I'm very pleased with my service! They even washed and vacuumed my car out too! Thanks GERBER! I'll be back to have my entire car repainted! 💕 Amanda H.
5 9 years ago (30-08-2017)

Gerber had repaired my truck recently and did an excellent job. I had a few minor issues, but Steve was very helpful and went the extra mile to satisfy me. Steve took the time to work with me and was very professional. ***Update*** After some time passed and the paint finally cured, I noticed some quite a few imperfections in the paint. They did not prep my vehicle or prep it well enough before bringing it it the paint shop. Paint has dirt in it (which should have been wet sanded out). Paint on door is very wavey. When I brought my vehicle back to show Steve, there went the excuses and he said he would take care of it. Well... Ieft the truck with them and all the did was buff that portion of the truck. I could have done that myself. Now... I would not recommend them to anyone. Once they get paid from your vehicle, that's it, you are done. You are now "warranty work" and they do not have time for that.
1 9 years ago (10-11-2017)