Gerber Collision & Glass

This company does not even deserve 1 star. The folks are fantastic, the body work they perform is awful (and that is being kind). They had my vehicle for 2 weeks, I went to pick it up and the back hatch door had a hole (missing inlet) in the interior, the spoiler they reinstalled was so loose it nearly fell off, the front bumper was not replaced..the grill was popped out and there was still damage and scratches. 1 week later (3 weeks total to replace front & rear bumper and back hatch), I arrive to pick up my vehicle, the rear bumper was replaced with an after market plastic piece, I stepped on it and it LITERALLY flattened ! Legos are stronger than this! I compare it to boneless skin or Gumbo. The front bumper was the same, with an added paint nick (not a complete paint job). I almost tore off both the front and rear bumper with a slight of hand. My vehicle is completely de-valued. I drove in with a Nissan Rogue and drive out with a cheap Fiero. Do yourself a favor and spend the extra money for a quality job and go somewhere else. I’ll be going to the dealership tomorrow. I’ve had body repair done before..THIS WAS THE WORST JOB I’ve ever witnessed! I should’ve just purchased the part and installed myself...would’ve been 100 times better.
1 8 years ago (10-05-2018)

I had an appointment for 9 and didn't see anyone for the estimate I scheduled until 1015, I sat in an empty Lobby near the counter. Then, the guy doing the estimates saw a 9:30 appointment when they walked in, before they saw me even though I had been sitting since 830. I understand there an auto shop, and you never expect to get in and out of there very quickly, but it still sucked that a 9:30 appointment. Seen at 9:45 when I was a 9 appointment and I've been there since 8:30. Secondly, I had that appointment 3 weeks ago today and I have yet to receive a call back about scheduling service for the dent in the side of my car. I don't know if it's because the woman that hit me as insurance is paying for it, and this is their service shop that they selected, or if it's just because the shop is super busy.
3 9 years ago (31-01-2018)

These guys did an amazing job. Above and beyond their obligation I will go to them for everything in the future my car looks better than it did when I bought it five years ago.
5 9 years ago (16-01-2018)

i had a bad encounter with a competitor and the rear view mirror. The refused to perform the work. I called Gerber and they were able to come out the next day and their price was cheaper. Highly recommend them.
5 9 years ago (15-11-2017)

I have to say these people are awsome. My Mother took her car there and was having other issues with it and they helped her above and beyond. She is a senior citizen and I was out of town. Thank you very much for taking such care for her.
5 9 years ago (13-09-2017)