Gerber Collision & Glass

I would like to thank Gerber Collision for a job well done. My vehicle looked beyond repair but thanks to Gerber Collision my vehicle looks better than it did when I first purchased my vehicle. I would like to thank the whole Gerber team for being very professional in meeting and taking care of my expectations. I would highly recommend Gerber Collision to everyone that's in need of Collision and Glass services. Again thanks Gerber Collision and Glass for a job well done. Thanks, Delena Ellis
5 9 years ago (02-02-2018)

Awesome Service! Great Customer Service from the front desk to the General Manager, as well as the technicians and estimators!!!! :)))
5 9 years ago (04-02-2018)

Employees very helpful and professional. The yard is very organized and clean.
4 9 years ago (13-10-2017)

They were terrible, someone in the company stole items out of my vehicle and they only fixed body damage to my vehicle. My car drives worse now then when I dropped it off.
1 9 years ago (29-11-2017)

DO NOT GO TO THESE AWFUL PEOPLE!!! Very rude telephone manners to the public. When I went up there, some woman named Amanda was totally rude to her co-worker on the walkie-talkie with "What do you want!" Trust me, I felt like that's what they thought about my business - "What do you want!" Car was there for over a week and I couldn't get an estimate so I called AAA and had it towed to another place. When AAA heard about our experience, they covered the tow under our membership coverage. After it was towed, I got a call from the new place about an hour later with a verbal estimate and they said they would have something in writing tomorrow! Yay! UPDATE************************* I got a call today from the hierarchy at Gerber (regional man) who is a local guy (A+ for hiring homeboys) and who was completely sympathetic. He assured me Gerber takes these reviews quite seriously and strives for great customer service. Evidently the local flu has a few people out on sick leave over there and while he did not want to excuse what happened to me on a personal level, he did explain the Gerber company was dedicated to their customers. I'm a skeptic ordinarily but I believed Mr. Campbell. I can see giving them future business especially considering how quickly they responded to this review!
1 10 years ago (03-03-2017)