Gibson Plumbing and Mechanical

Gibson's came out within 24 hours of my calling regarding a toilet that kept running. Jose came out and stayed long enough to confirm the problem. He told me we needed a new toilet and told us we could save a lot if we went and got our own toilet. He told me they charged $100 per hr and a $49 service fee per job-right up front. They came back a few days later and removed an old toilet and installed the new one and took the old one to the dump. They finisished in under an hour. They charged me exactly what Jose had said, by the hour at $100 and a service fee of $49. Thanks guys!
5 7 years ago (04-01-2018)

Found out they charged me twice, Jason wouldn't even return my phone call.
1 7 years ago (29-01-2018)

With prices that could easily be called gouging and service technicians that are encouraged to lie to all customers this is one of if not the worst plumbers to call in our area.
1 7 years ago (24-09-2017)

Called to have tub faucet replaced in rental house. Gibson arrived at 8:22 am and called to say they were starting. At 8:47 am the plumber called to say the job was complete. The cost was $950. I learned the faucet installed was a $60 cheap brand ( Boston Harvest) from Home Depot. My complaints were discussed with various female employees. I was never able to speak with the man who prices the jobs, Rob or the owner, Jason Burgess. They were never there and would not return my calls. Also I was scared into having a water pressure regulator installed (every fixture in the house would fall apart) for a charge of $650. I was later advised that is an $80 part. I have used Gibson for many years. The company now is not trustworthy. I cannot recommend them ever again. Too bad.
1 7 years ago (20-06-2017)