Reviews
Love this location. Rarely busy and has all the equipment and space you need. I wish they were open longer on the weekends but I love that it’s late during the week. It’s always clean and the staff is always friendly. There’s a chic that walks around and just puts up equipment and cleans stuff. Racquetball, boxing and tons of rooms for classes! Love this gym!
Warning, billed later and sent to collections after told my account was fine and I had a working card on file. I was a member here and while I was a member I had no issues. Paid on time every month and used the facilities regularly without issue. When I moved, I no longer would be near a Gold's therefore I cancelled my membership with the front desk. Spoke to the front desk to cancel, attendant took care of it and told me my gym access would be cut off after 30 days -- normal stuff, no problem. I asked if there were any fees or payments left and I was told "No, you're good to go". I went to the gym a couple more times, then moved thinking everything was fine. 6 months go by and suddenly I'm getting calls from collections agencies saying I owe the Gold's money after I had specifically been told everything was good to go. I have a hard time verifying this and why the amount is higher than what a monthly payment would have been despite being told my account was good and having a valid card on file. And I was informed there were no cancellation fees when I cancelled. Collection calls are nearly unintelligible due to loud call center noises and strongly accented English, which I believe is farmed out to foreign collections agencies. Despite being off-put by the entire experience, I go ahead and pay. A month goes by without word and suddenly I'm getting calls yet again, this is ridiculous. I'd had a favorable view of Gold's but can't recommend anyone sign up given how this has been a nightmare to cancel a membership.
I’ve never had a bad experience here, the staff is always nice and ready to help. The bathroom is always clean even around 5pm, and I haven’t had a weird encounter here. This gym is the gym to be at!
On the fence, looking past bad reviews and the same awkward continual and exiting billing experienceunavoidable, previously used Golds and loved it. My now closest gym only has one sauna opt, limited hours, still full price at $30 mo or something annual. I just don’t know about paying for partial what is standard at other locations. Why pay full, drive extra because my closest gym isn’t fully equipped and if I don’t like it, it’s difficult to cancel. Ijdk
Hardest gym to leave & they harass you. We cancelled our membership and were told we’d be charged once more because of 30 day policy - which is fine, many gyms have this policy… but they stated they never received our final month payment and sent us to a collection agency for a $50 gym membership. We paid the agency and now are continuing to be harassed for another $52 saying we still owe more. Don’t understand how a couple could owe $102 for a “final unpaid month” when the gym membership is supposedly $25-35/person a month with “no cancellation fees” Do not join this gym. corporate scumbags.
Did some gym shopping about 4yrs ago, this Golds is still the best, clean machines, gym room doesn't smell, couple of fun perks, very nice staff
Based upon the low reviews and low overall score, Im taking a Hard Pass. Seems management needs reeducation in customer service and their enrollment numbers reflect the same. Im certain another location would be beneficial.
Do yourself a favor and avoid this place. Every single one of their locations are shady. I will never be back to any gold's gym again. Overpriced and shady business practices.
Great gym, love the cardio cinema, doesn't get too busy, nice sauna, steam room is still not open.
I smelled someone vaping and I complained to the staff and they laughed and did not take it serious. I have asthma......i have since talked to the manager and he said unless I saw it no one was ever vaping there, i asked him what was I supposed to do , barge into their office during the day to inspect their employees to catch them vaping. Indoor tobacco vaping causes terrible indoor pollution not suitable for a gym, and he laughed at me and said he was the regional manager and there would be bo one else to complain to