Hampton Inn Louisville East/Hurstbourne

This is a well managed property. The interior is modernized, the accommodations are comfortable. As a diamond member I have seen many Hampton properties. My wife loved being able to relax on the nice chair. The bathroom was bright and worked well for her makeup needs. The location is easily accessible. Breakfast is nice. Dollar for dollar this is a valuable stay. It looks like it’s a combo of Home2 and Hampton… I’m sure I’ll take more photos tomorrow but it was worth the mention now.

Hotel stay was fine. Unfortunately the vehicle we were in had the catalytic converter stolen while in the hotel parking lot. Hotel has no security cameras due to liability concerns as stated by staff. Staff could only provide information on what not to do to have it happen again. Please be advised.Rooms: 4/5

Family from Iowa are staying here for this visit. The room they have is nice. There's a lovely little fenced courtyard attached to the pool area & an assortment of board games to play in the lobby.Rooms: 4/5

Catalytic converter cut out of our vehicle in the parking lot. No security cameras. When asked if they could do anything for our troubles they replied 'Unfortunately No. We have a sign out front that states we don't have cameras, so it's not on us.' Asked to get cleaning, and room service when we left the hotel at noon. They said 'We stop making service calls at 11.' ‍ Breakfast guys.. You had one job. We got legit frozen eggs that we had to wait for. Hey. At least the hotel was clean.

Wonderful place to stay. Clean and well maintained. Being an EV owner I really appreciate the destination chargers. The only downside was the traffic was really heavy in the afternoon at this location.Rooms: 5/5

We didn't use the room because our guests were stuck in the Baltimore airport and couldn't fly to Louisville. We checked them in when we thought their flights were on time and we cancelled the pet room. A week later we are still charged for the night and the cancelled pet fee. Disappointing

Exceptional experience. This was a haven to us after a long and difficult week of caretaking. We were tired and weary, the staff went above and beyond to make us feel welcome and safe. I have no words. I can’t believe how wonderfully we were treated. Everything was clean. Freshly done, comfortable beds, we slept wonderfully. So thankful

Didn't even stay! Rates were changed after we confirmed our reservation, then the site wouldn't allow us to cancel 4 days before even with semi-flex. Not sure why the same room needs to be $30 more night 2, $22 more night 3, and $17 more night 4, especially when we won't require any cleaning or stocking of towels. Furthermore, when we arrived, the front desk clerk, who claimed to be the manager, said the rates are locked and couldn't be changed. I know this to be false! The best thing they did for us was cancel the $760 4 night reservation and let us find a much better hotel to stay in $200 less, too. I have always looked for Hampton Inns because they are always worth the money but not so sure anymore.

Clean and modern hotel with some fun amenities pool table and games the staff were friendly and thoughtful. Our room was comfortable, clean, and though we expected New Years Eve noise, it was absolutely quiet. The complimentary breakfast was hot and ready with plenty of choices. Altogether a great hotel and a good experience.

I had a great stay at Hampton Inn. My check-in/check out was quick and easy. My room was so comfortable and I loved that shower! I did kind of wish for a bathtub rather than a shower, but what was there was superior to those in any other hotel I have stayed in. My room was clean and my bed was very comfortable. 100% I'll want to stay there again the next time I'm in Louisville.