Reviews
Nice clean in and out side. Breakfast order biscuit was fresh and hot. Cashier seemed to like her job and greeted us. Nice spot one of the cleaner Hardee's I've seen. Hardee's has upgraded their look. Nice
Only reason for less than 5 stars is because 7 out of 10 times my order is incomplete or wrong. The staff is very friendly and the food is delicious every time. Wait time gets a bit frustrating especially when you get the wrong stuff but overall not a bad restaurant. Their new sales and items are really good just like the traditional menu items. Yum yum
It's no surprise that the words American and classic are posted. The burgers have a unique original taste that takes you back. Hardee's menu demands a moment of your time as you decide what to order, because the different choices for these delicious burgers are actually REAL options. Bottom line, these burgers are GOOD. Clean dining area and really nice staff, very polite. Not what you'd expect from a fast food joint. Definitely a notch above most.
I was surprised how fast Hardee's drive thru was. Normally I avoud going there for fast food unless I'm not in any hurry because they are slow. Food was good, fries really hot so I knew they were freshly cooked. Friendly people . Very satisfied with my last trip to Hardee's. Keep up the good work! Now, to get t h e one on my side of town to speed up like that one!!!
I went thru the drive thru. After I drove off I realized they gave me the wrong order, so I went back. The manager came to the window and asked for the bags back. He then asked for my receipt because he said that a platter cost more then what's in the bag. They had charged me correctly for two platters, two cokes and a sandwich...$11 something, which was way less then what was in the bag. It really pissed me off. I got a refund and let them keep their food....bc of his rudeness
Hardee's on Parklane Rd. had horrible customer service. They asked could they take my order. I told them I had two orders. They told me I had to hold a minute.. Well I ended up waiting about 7-10 minutes then I said Hello into the speaker, but got no response.. I said Hello again, and still got no response.. I just drove off. The car that was behind me got serviced.. Why didn't I? Was it because I had two orders?! I WILL NOT go to THAT Hardee's again if I have to be ignored because I had two orders...
Customer service skills are very low. I think that is something all the employees should get more training on. My experience at drive-thru today was not good.
As usual Window clerk's were rude. They are always impaitaint. Don't let you finish your order. You to repeat yourself 2 or more times. And you still might not get what you order And today they didn't get it right. We ordered a Cherry Coke and a Dr Pepper. When the clerk handed us the order she didn't know which order was which. Never got the Cherry Coke. Had to reorder Dr Pepper. This is not a place that I would want to bring my Grandchildren or great grands to. Retrain those workers to be more customer friendly. When I worked with the public.I was told that the customer is always right. Be curtious. Because their spending thier money.
I would give 5 stars but everytime I get a Frisco or Hot Ham n Cheese my bread is burnt. So much you can smell it when they give the bag to you. Hopefully they get better...
Last round to this one, frisco was luke warm not fresh. No time to go back that round. This round both sandwiches frisco and regular cheese burger and chicken strips was cold and bread wasnt toasted. We went around 9:30pm. Went back to get order remade they gave us the wrong sandwich and burned the bread. Im not sure if they are holding the meat in a warmer but when i used to work there in my teens in 2003 all food was made to order. We go back they tell us to come back tomorrow cause they closed. Get back to greatness please.