Reviews
Overall our stay here was fine, it is a really cool historical hotel. We have stayed here in the past and quickly remembered how loud it can get since it is an older hotel and the walls seem to be thinner. The rooms were clean and other than the noise they were fine. The service was a little disappointing. I was surprised when we got there for check in that the person on duty didn't even look up from what she was doing to say hello to people. She just said, "I will be with you in a minute." After a few minutes she finally looked up and checked me in. She was short and to the point which was fine, just not very friendly. I had to return to the desk because my key wasn't working and I saw a totally different personality when I came back to find her assisting another guest. She was very energetic and welcoming, giving lots of detail about the hotel and it's rooms, it was clear that she was dealing with a guest who had booked a more expensive room (I heard her tell say in great detail that it was the best room in the hotel and that they were so happy she had chosen to stay with them). I later saw her helping another guest in the same way she helped me. I hope that is not how they train their staff to respond to people, basing it on he rich they are... On check out, I was happy to talk to someone very friendly who asked about our stay and wished us well. I don't know that I'd stay here again, but the location was good right next to the hot springs pool and a short walk to good food.
3
7 years ago (31-03-2018)
This is a great hotel. The history is amazing and simply so much fun. Your right across the street from the Hot Springs and food. The staff has been wonderful and the rooms are clean and spacious. No matter if your here on business or pleasure, it’s a great place to stay.
5
7 years ago (25-05-2018)
The location and the hotel are lovely! My only complaint was the high pricing for a very old room. I did feel like the rooms could use some updates at these prices. Otherwise the staff and food was excellent.
4
7 years ago (12-05-2018)
Great history with this hotel.. Our room had a 2 person jetted hot tub. Antique furnishings with modern amenities. No air conditioning however ceiling fan and window fan as well as the mountain air kept the room comfortable when today's temperature hit 81° here.5 stars for the hotels charm. I would not recommend if temperature hits above 90 ° here.
4
7 years ago (09-05-2018)
Lots of character to this place, just remember bathrooms were added after the fact. Some are teeny tiny. Enjoyed my stay. Staff was great. Had one problem and it was handled immediately and graciously! Would definitely go back.
5
7 years ago (21-05-2018)