Idaho Eye Pros

I never ever write reviews, but my experience here was so bad that I have to warn others: This office has the worst customer service I've ever experienced from a healthcare provider! They're incredibly rude, don't listen, and make you feel like an idiot. I've had to ask for a manager to help resolve an issue. Thought I could get somewhere with her, but when I recently called back to follow up on a contact lens order, I was met with the same attitude the rest of the staff has. Standing at another eye care provider’s office, I FINALLY reached someone who was pleasant and professional; I’m sure that’s only because the admin from my new doctor’s office was trying to help and spoke to this office first. I will never spend another dime or second of my time here. I should clarify that the doctor was pleasant and friendly, but because of the attitude from the staff you can bet I will tell everyone I know to avoid this place. There are too many friendly offices out there that actually care about customer service and their patients!
1 7 years ago (01-12-2017)

Really super friendly! Fast service in and out. :) I haven't had such luck with such experience in years!
5 8 years ago (30-05-2017)

Dr. Thompson was really great with my 7 year old son. The whole office was very friendly and patient with my son. Thank you!
5 8 years ago (27-03-2017)

We love Dr. Baylock! Highly recommend him. He's great with kids and takes time to explain everything.
5 8 years ago (01-03-2017)

Very friendly staff. Dr was very through. Thank you.
4 8 years ago (28-06-2017)