Walmart Vision & Glasses

I have had the best experience at the Caldwell Wal-Mart vision center than any other place I have gone to. I would recommend them to all my family and friends.
5 7 years ago (20-11-2017)

I visit this particular vision center often, and am usually so pleased with their customer service. Today I went in to pick up an order. There were five customers waiting in line, and the customer in front of us was picking up an a contact order. After collecting her order she checked out with around 20 items including spray paint, food, and other household items. I understand that this is Walmart, but that is so unprofessional to advertise as a vision office and then have customers wait while you cashier! That's what the check stands 10 feet away are for.
2 8 years ago (03-08-2017)

Vision center is awesome! Theresa, Sheryl and the first women that helped me (sorry forgot her name) were absolutely great). They were very pleasant and extremely helpful. I really appreciate their level service. With all do respect, I don't go to Walmart for service. Very nice to see great service in any corporation of this caliber. People that really care. That's what sales and service is all about. It's really simple; it just needs to be applied. I know where I am going for my 1st round of contacts in a couple months. Knowledge, service, and friendliness. They have it all. These ladies had replacement lens in about 3 day's. Thank you ladies for your help getting me squared away on my glasses!
5 10 years ago (27-03-2015)

Right hand doesn't know what the left hand is doing. I've had several issues even getting things from my file. Different employees tell me different things when it comes to policies and procedures.
2 8 years ago (17-03-2017)

Bad customer service
1 8 years ago (10-01-2017)