Import Minded Incorporated

AMAZING REPAIR SHOP, they are very friendly and kind, very knowledgeable, if the front desk person doesn’t know enough about what you’re talking about, they’ll seek out a professional for advice and information. I can respect that to the fullest for being VERY transparent and honest. They are significantly cheaper than dealerships for the same service and original parts. They do an amazing job and even provided me with before and after photos, which is much appreciated. They helped get rid of my Check Engine Light at an amazing cost while the dealership tried charging me $6k more! I’ll definitely be coming here way more often for any future issues and will recommend this place to everybody!Services: General repairs & maintenance

We take our Volkswagens here all the time. Very honest and great mechanics work here! They are up front on the cost and very knowledgeable on import models. Excellent place!

They lied about pricing to reel me in , they took 5 days to look at my then tried to charge me $139 for “diagnostics” after they told me $115 , tried to charge me $2500 for a steering column that bmw sells for $1800 after taxes , and $3300 to replace a steering column that I don’t need when he clearly just told me my “digital lock” steering column lock is what’s bad , basically trying to force me to switch the whole steering column out when I don’t necessarily have to. When I could’ve just took it to the bmw dealership in that case x they wouldn’t have took 5 days to look at my car from the start ! Also the guy didn’t even want to tell me the exact part that was wrong with my car from the start, I had to keep asking and he slipped up and said it ! I don’t recommend anyone thats looking for prices better than the dealership to bring their cars here!Service: General repairs & maintenance

We just discovered Import Minded on a recommendation of a coworker. At this point we have had three wonderful service experiences. Most recently, I needed my new tire repaired, I called in the middle of the morning and they were able to fit me in at lunchtime on a Friday. With today's labor shortages, I was highly impressed with this service. They got my car in and out right away. Our first experience was breaks, roters and tires on our 2017 Volvo. We have previously only had this vehicle serviced at the dealership. The quote from Import Minded was several hundred dollars less. The parts used were high quality. Four months later 0 problems with the work performed. Our second experience was with our daughter's Nissan. It needed new tires and had a noise coming from the rear of the vehicle. During the quote process, we were given feedback on the different tires available, as we are typically used to one particular brand that was much more expensive. We asked questions about the brand and received knowledgeable replies. This was also our experience with our Volvo quote process. So we had the tires replaced and they diagnosed the noise complaint. What we loved is they gave us a quote to fix the problem and told us, it was not an absolute necessity to have it repaired right now, but soon. There's a true feeling of honesty at Import Minded, no high pressure sales. Also very patient and knowledgeable when giving quotes via email and not trying to upsell the customers. Thank you for taking good care of our families cars!Services: Auto maintenance

Excellent service!! They quoted me about $350 less than International autos, for an inspection on my Audi. Definitely coming back here and would recommend this business to anyone!!Service: General repairs & maintenance

Had them take a look at my sister's c250 benz they told her it needed a head gasket that's why it was leaking oil. I looked at it afterwards and it was the turbo return line o ring. Replaced the whole line for $50 bucks and now it's fine. Be very careful going here especially if your a woman

Amazing customer service and professionalism. They figured out the issues with my car and helped me save $$$. Highly recommend!!!!

Great place to work! If your car gets serviced by Bernie you won’t be disappointed.

Good diagnosis, good work with all different imported cars. Reasonable price

Charlie and Ted did an awesome job of getting my vehicle in and out when I was in a crunch. Great customer service too.