J & M Homes LLC

Poor customer service, and after my home was delivered sent out a cleaning person that didn't clean alot of what needed and stole my cleaning suplies, and when it came to finish the outside paint they sent out people without my knowledge on a 35 degree weather and then they left without letting me know and i haven't heard back from anyone. Bought a Golden West, don't buy one shoddy work.
1 7 years ago (29-04-2018)

Paid cash in beginning of June . Jim Steiner said it would get me to the front of the line for a 2 week build. Home got delivered in the second week of September. Sat there for 2 months nothing being done. Finally able tosee inside. Shower doors broke all over ruining floors. Still have damaged floors , no shower doors. Bottom of fiberglass shower damaged and not usuable. Half of electricity does not work. Shower slider i paid extra for still not installed. When i tried to ask Jim Steiner about a date whebn things would get done, he rudely told me off and told me to go back to Calif. My family fought in the Civil war. We came over on the Mayflower. My father has 3 honorable sischarges. From W W 2. Korean war and full time guard. My cousin got his leg blown u Off in Korea. Jim should go back to whatever country he came from. Every time i asked when i could move into my home, i got lied to from jason, the "schedular", 2 weeks. Not. Two days. Not. Still living with damaged shower, half electrical not working and the necessary shower slider i need to wash with asi am disabled and cant get cleaned without it. Their contractor said i had the shower door to fix the shower. When i said i did not have the showerdoor, and why would i have the shower door, he insisted on searching every inch of myhousefor a shower door i supposedly was hiding from him. Sure glad he didnt search my underwear drawer. They should not sell homes that they haveno workers to set the home up and cannot fix damagedand missing items. Overall, it was a bad experience and i am still waiting at this Christmas timefor themto finish and fix my home.
1 7 years ago (19-12-2017)

Ya know. . I called this place a week ago to just find out what the prices are. . Ballpark estimate type stuff. . Anyways they refuse to even list prices or talk about them even after I stated I would be buying it CASH. . . So I relented and took some time out of my day and went down there. . What a complete waste of time. . Seriously. I met the manager and after a brief conversation where I told him I would be paying cash for all of my costs up front. . He still just said some bull about applying for a loan, etc etc. . And I said "sir I don't like paying interest , it's something I don't believe in doing" he still came back at me with the well what ya need to do is just transfer to your job out here and apply for the loan. . I can see that I'm just gonna have to walk in there with my bank statement and show him I have 45k cash saved and to show me some USED trailers. . I'm absolutely sure that even when I do that they will try and get me to apply for a loan on a new trailer since that's all it seems like they want to sell, EVEN tho he has prices of used and new manufactured homes on his board.
1 8 years ago (03-08-2016)

Super friendly and helpful staff
5 7 years ago (17-12-2017)

These people are the poorest homemakers on the planet! You would not believe the things that are wrong in our brand new home! Two different shades of carpet, cracked walls, cracks in the grout, our wood stove leaks, the list goes on & on & on and they ignore us over and over! Instead of fixing the problems, they totally ignore our requests and continue to brush us off. This is what we get for paying $100,000 cash!?!? I wish I had the time to stand outside of their facilities and warn people NOT TO BUY A HOME FROM THESE FRAUDS!
1 9 years ago (06-02-2016)