Lancaster County Social Services

Highly prejudice staff if you're white. Yes, it happens.
1 7 years ago (19-03-2018)

Some people there are great others seem to hate their jobs and are not at all helpful they get annoyed at your questions and don't want to help but the ones that do, do an excellent job and are super nice it's just a luck of the draw who you get
2 7 years ago (16-09-2017)

I spoke with a woman named Angie. You always think you are going to have a bad time in regards to speaking with anyone who works for the government...they are usually rude and short with you. This woman had to be the sweetest, most supportive, compassionate, amazing individual that I may have ever had the honor of speaking with. It was literally a blessing to have been connected with her regarding what I was needing to do. She deserves recognition. I hope she gets it!
5 10 years ago (12-08-2015)

very nice & helpful staff
5 8 years ago (27-08-2017)

Ive been calling the Dss office in lancaster county for 2 hours everytime I press a button to go to the correct department the phones just ring and ring or it just hangs up before anyone ever comes to the phone and dont call in to do the phone interview the automated machine stated that my wait time would be 45 min that actually it took 1 hr and 10 min to answer my call then when the lady did answer and im giving her my info she hangs up on me and didnt attempt to call me back then I immediately called back to wait another hour and 20 min to be helped I was on the phone for 2 hrs and 30 min total before I got the chance to speak to someone im on the phone now trying to get a hold of a rep just to ask a question and ive been trying to do that now for an hour and still cant reach a person highly disappointed at their lack of customer service the only thing that gave you this one star is the lady who set my case up she was awesome and super nice and could understand the toughness of losing your long time job I wish I could give her 6 stars but the process of getting to her I give 1 star
1 9 years ago (18-01-2016)