Landmark Medical Center Emergency Department

My 90 year old father had an angioplasty procedure performed at Landmark and stayed overnight following. During his stay I was very impressed with the kindness of the staff, their courtesy and helpfulness, as well as the professionalism of everyone I encountered, including the surgeon. The equipment I saw was also very modern - not old like at other hospitals I've seen. My father reported that he was well treated during his stay and even the food was good! When he was discharged the nurses were prepared with all his paperwork and very pleasant. My father has stayed in RI Hospital, Kent, Fatima, and the VA Hospital. His stay at Landmark Medical was by far the best experience of these hospitals. Highly recommended.
5 7 years ago (20-02-2018)

Son came in after knee surgery, pain meds that were prescribed were to strong and he had a reaction, also was in severe pain. 3-11 nurse was extremely rude, thought it was better to argue with the patient then help. Dr. Showed up 3 times, and last time he came, asked what's wrong, my son told him I'm in pain, after 4 hours they finally offered Motrin..the Dr said he wasn't given him opiods, dummy he had a reaction to the pain meds. Really.. Landmark use to be a great hospital. But no one goes into medical cause they care any more. It's too bad. Well 4 hours later. Finally going home. 11-7 nurse, had a better personality.
1 7 years ago (28-03-2018)

I think they need to do something about this hospital situation i meant the're not there for free they get paid for their services . And they do like you dont have more options they night personal on floor 2 not all but their a few they suck with their actitud and treatment thru their patients they never show any policy before we decide to stay or not...
1 7 years ago (12-04-2018)

This place is 199.99% unacceptable. The staff gave my girlfriend no treatment, she never saw a doctor, held her in the pysch ward all night and they were planning to leave me in the waiting room for 4+ hours until the morning. Not to mention, while my girlfriend and I were there, they treated an older man named Mark with absolutely no respect, talked to him like he was a nobody, promised to give him meds, and repeatedly asked him to shut his mouth... the man died minutes after I had fell asleep. Also while we waited for treatment (which my girlfriend never received), a man intoxicated hours before awoke, asked for his things, and soon found he was missing his Burberry wallet. Oddly enough the nursing staff had his debit cards, 300 dollars in cash, his belt, and cellphone. But he was missing 3-4 other cards and the entirety of his wallet, WHICH MIND YOU THEY FOUND HOURS LATER HIDDEN AWAY (Must’ve been the shift members before them they assured the worried man). The morning rolls around and we were soon rudely awoken by a blonde nurse with a nasty attitude. She asked me to wait out in the hallway then grouped up with her two gossip buddies decided to continuously stare, talk, and point at me. Feeling anxious, I decided to use the bathroom... when I soon realized my charger is missing and nowhere to be found in the very, very small, windowless dungeon. So not only did we receive extremely poor service, but now must live with the thought of a paid nursing staff denying a man his treatment and basically seeing him as the next empty hospital bed. Oh and my expensive iPhone charger is missing. We urge the state to please do something about this horrendous, sham of a hospital that resembles Pawtucket’s memorial hospital in many ways of its terribly poor service.
1 7 years ago (27-02-2018)

This hospital does not even deserve one star! Nurses neglected my grandmother and did not act promptly. Absolutely awful experience!
1 7 years ago (24-04-2018)