Lapeer Furniture & Mattress Center

Cannot say enough about Tim. He was SO patient, gave us all the time we needed to look on our own, and was readily available when we needed more help. He steered us in the right direction for quality and price that we were looking for and was able to answer all our questions. Will definitely go back !
5 7 years ago (25-03-2018)

We were referred here by a friend who had a great experience. The day we ordered our sectional (March 10, 2018) we were told that it would take 2-3 weeks for it to come in. We had to go home and measure to make sure it would fit in our basement. About an hour after we left the store I called back and paid over the phone. I asked again how long it would take to get it and the sales lady told me 2-3 weeks. I was told that my sales receipt would be mailed to me. March 24 we went back to the store to pick up another item that we were going to have delivered with the sectional and to pick up our sales receipt for the sectional. The sales lady told us that part of the sectional was on back order and would be on the truck April 17. I asked why she didn't tell us that when we ordered it (now I know why she didn't mail my receipt) she couldn't give us an answer. Today we called and they told us that it won't be available until sometime in MAY!!!!! No refunds, no cancellations! I will never recommend this place to anyone!
1 7 years ago (17-04-2018)

The sales people are very friendly and easy to work with. I love they let you walk around without pressuring you. We have bought multiple items from Lapeer Furniture at various times. The owner is very helpful and takes pride on helping assure you get all your concerns and questions resolved.
5 7 years ago (11-04-2018)

I would not recommend this store to anyone. My husband and I ordered a T.V. stand and they told us 6 to 8 weeks for delivery . Well it was getting close to 8 weeks and wanted to check on our order to make sure it would be here in time for our new T.V. arrival . All we got was the run around. I called the 7th week to check the status and no one got back with me. My husband also called and was told they would get back with him and never did. Went to the store twice to check on the status still got the run around. I asked, for them to call the owners and they said they didn't know his number . I said, " it's pretty bad you don't know the owners number and you can't tell me the status of my order!" Now all we want is our deposit back and ordered canceled .
1 7 years ago (01-06-2018)

I would not recommend this store at all, told me 6 weeks for my furniture and it took 7. I was told when it came in it would be delivered the next day wrong it was two days,when I called to ask about it very rude people. I finally got a call automated that my furniture would be delivered Thursday between 3pm and 11 pm come on really 11 pm. It is now 5 and still not seen it. This is the worst store I have ever been in I have 3 more rooms that I am replacing furniture guess who will not get my business. Do not go here very very bad service. I give it - 10 stars.
1 7 years ago (10-05-2018)