Reviews
Stopped in for a late night snack and drinks. This is probably the nicest McDonald's I ever set foot in! The decor was amazing and the service was just as good. Bravo to the team working tonight!Service: 5/5
I got a 4 pice chicken happy meal and instead he got big mcmac sause instead of the chicken nuggets. Very disappointing for my 2 year old.Food: 1/5
Hands down this place has the worst customer service! Walked in to pick up an order and the representative behind the counter looks at me then proceeds to go to the drive-thru window and piddle around. She clearly wasn’t completing a task, as she had time to grab her phone off the counter and reply to a few notifications. While doing so she keeps looking over at myself and another woman who is now standing there. Then another representative looks over, turns to the girl playing on her phone and they begin to have a conversation. After about 5 minutes of waiting patiently I stepped forward and said “excuse me.” One of the girls comes over, clearly irritated, I interrupted their conversation. Her attitude and tone was rude. I’ve worked in customer service all my life, it takes 2 seconds of your time to ask “have you been helped.” I’ll avoid this location at all cost moving forward!
The kids fries are a JOKE especially the way the employees handle the quality and quantity. Several times in a KIDS order are they always SHORT on 1 of 3 food ingredients. Knowing this I always ask for extra fries and TODAY the employees were refusing to give me both apple slices or extra fries. You can't give both to a paying customer?! Watch out for the FOOD POLICE!
Absolutely horrible service. Get there at 10:30 and was told to pull up to the number 1 spot to wait for my order. Watched 22 other cars get served plus the other 4 cars that pulled up into the waiting spots next to me before I get my food. My order was only 3 cheesburgers and a 10pc nugget. My visit before this one the put ketchup and mustard on my mc chickens. Just a complete horrible service period.
They ran out of Dr. Pepper. How does that happen? Oh wait, poor management. The food didn't even taste like McDonald's. Super busy had to wait about 35 minutes for 3 drinks 2 10 piece nuggets and 3 fries. Yes, the food was cold when we finally got it too. A lot of employees should be replaced here. Vegetarian options: No vegetarian options Wheelchair accessibility: No wheelchair access. This business does not support handicap persons.
Ordered an egg white delight this morning, asked for the bun to be slightly toasted which is the way I have always ordered this sandwich. However, when getting ready to eat my sandwich I realized it was burnt. I ended up taking the sandwiches back. The manager was apologetic and willing to fix the order. The order once corrected was what I had initially wanted with the first sandwich. When ordering at this McDonald's be sure to check your order before leaving drive through.
Specifically requested a fresh cheeseburger around 11 at night with no other cars in the drive thru and got an oversalted hockey puck instead. I worked at McDonald's for the past 6 years, so I know what a fresh patty ought to look/taste/feel like. During the day, their service is generally good. Just don't go late at night for munchies, I guess
This is the best McDonalds in the region. There's a reason it's busy! Even with lines, the team is efficient and professional. Facility is clean, and the app deals work regularly. Best, I've only had the "ice cream machine broken" ONCE! which, for McDonald's, is amazing So yes, it's not Chick Fil A, but for a McDs, this is want you want - quick, cheap, but also clean and courteous. Parking: Parking is complicated when the drive through lines back up. Drive around to the other side to access additional spots, or park in the grocery store lot and walk over.
McDonalds...they're all the same really. Serves its purpose. Yes I asked for the new Happy Meal that they had signage for in the drive thru. They were out so it'd be nice if a sign or even a blank paper was over it. No big deal tho.Food: 4/5