Reviews
This was the most disgusting meal. Absolutely everything was wrong. Order was messed up. No bacon on one baconator and missing one patty on the other. Dry and missing condiments. Granted things look different than advertised but this is ridiculous. Fries we had a large and small. There was more in the small box than the large. Both looked like they were scraped off the bottom of the fryer. Super brown, soggy and cold. Out of chili.
I have lived near this Wendy’s for years and everyone I decide to give them another try it’s always the same thing. Either they are closed during hours they should be open, or the fries and Nuggets are cold. We also have to wait for a long time for someone to come to the intercom, then the window. Plainfield Wendy’s is further but always a much better experience!
I stopped by there @5:50 and the door was locked. I was going to try that pretzel pub burger and I was not going to eat that in my car. While sitting back in my car a van pulled up next to me. There was about 6 people in it and I told them that the door was locked. They left also, so that was 7 people Wendy’s lost as customers. I won’t waste my time driving there anymore and I can understand why their stores are hurting for business.
I just spent 15 minutes in the drive thru only to be told at the window they didn’t have some items we ordered. I’m not really sure how this location is still in business. Over the past two months I have made two attempts to go to this location. Last time they didn’t have chicken nuggets. This time they were out of Diet Coke, chicken nuggets, and baked potatoes. Between the odd hours and never really knowing when they will be open or closed and seemingly always having the slowest service of any fast food I’ve encountered along with the mediocre food if they even have it, again I’m not sure how this location manages to stay open? Do better.
It is so hot in the dining room. They have the heat on full - blast. I noticed in the bathroom the air conditioner is on in there. I strongly believe they are trying to keep people out of the restaurant. I saw three workers in there, two males and one female. This place should be closed down.
I used to work at Wendy's, and the burger I was served should have been taken out of the tray and frozen for chili meat a long time ago. I ate my jerky burger and old fries, but I don't recommend this location. I can assure you I won't be back.
Tried to manage here but the staff is too incompetent neurotic and down on life. The state of the store is horrible and it seems nothing has changed in a year. The health department wants to shut this place down
They take mobile orders and then You have to wait in the drive thru, no point to mobile orders. I guess Wendy's wants to be a blip in history. And it’s a lie about staffing other restaurants have opened fully staffed. Tired of the lies, if you pay half way decent you have staff. Corporate needs to fix this.
Poor management and staffing causing a problem with customers aka bullying... They need to fix the staffing and find someone who actually knows what they are doing... I hope noone eats here and gets food poisoning... Dirty n nasty
Find another Wendy’s!!! Food is terrible and cold. I ordered right when they opened but some how I got a cold stale meal? They serve food from the day before, I’m sure of it.