Metro Pest Control

Do not attempt to contact! They're a bunch of liars! I called to schedule an initial visit and treatment. Was quoted $375 plus tax, which is very high for a 2 floor town-home with a basement but I agreed anyways. Then the technician shows up, and he wanted to charge me another $9 for each bait station. That would have added to over $500 for total service. Insane!!! Pure scam!!! Hence, I do not recommend them. Just read the negative reviews about these guys. Reviews don't lie!
1 9 years ago (05-02-2018)

Bad company bad management all the people that they give 5 stars they related to the company ,here we go Angela field she's a manager of the company Greg zarek is the son owner Lionel Pierre he's a route worker gladis Soto she's a sales representative
1 8 years ago (13-04-2018)

Agree with the other reviewers on the TERRIBLE work, MISCOMMUNICATION, and LIES from this company....DO NOT contact this company if you have to pay out of pocket and even then, it's not worth it. My building and a few others use them so that is the only reason they are still in business. 1. Issue inspection & resolution: The first time they came for an inspection, they said there was a problem from just looking at ONE area...they were in the apartment for no more than 3 minutes yet i had to stay at home on a work day for this 'inspection.' I asked them what about the rest of the apartment and the guy said he would need to treat the rest of the apartment instead of answering my question or inspecting anything else. They seemed annoyed that they had to answer any of my questions and just told me to refer to the instructions that handed me, which wasn't very clear and I had to call back to clarify several things. After the first visit, i knew this would be a mess. They left trash open from whatever they removed and used my plastic bags instead of bringing their own to do it. If this is their daily job, then why aren't they prepared with the right materials to actually do it? They came for a follow-up and still didn't get rid of the issue, which i was told wasn't a severe issue. 2. Scheduling: Scheduling an appointment is another ordeal of having to call back multiple times and reconfirm to ensure they are coming. I called 12 days after the follow-up appointment to schedule a 3rd appointment and the rep said they would call me back once their scheduling department had reviewed it. I didn't get a call back for 2 days so I called again and the rep said the scheduling 'department' was very busy so it would take longer. So basically, you'll lose several days just trying to get an appointment while the problem continues to get worse in your home. I had the super call after 6 days from my first call and they told the super that I should wait until longer to see if I still see more before I schedule an appointment. So they completely LIED to me when they said it was with scheduling...they never intended to schedule an appointment. At this point it's been 6 weeks since the first treatment and I saw another live bed bug this morning! If you want to waste a lot of time getting non-answers or flat-out lies, following up, and still not having the issue resolved, then this is the perfect company to contact.
1 9 years ago (01-09-2017)

Mice problem solved!! Thank you for your patience with me. I definitely recommend them!
5 9 years ago (20-12-2017)

This is the best exterminating company that I have ever used...they're such professionals.
5 9 years ago (14-12-2017)