Mitchell's 1st Quality Homes

Horrible service! Horrible, Rude owner! My husband and I went to apply for a home. We filled out application. Women just took it and said I’ll get back with you. We had been dealing with butch few months prior got layout of a home and price quote. Once we had our down payment, we went up there to officially apply. Butch was out for the day, so we turned in app told them for which home to apply for it. They tried bumping the price by $10,000. To make a long story short, they were so rude, the owner was ridiculous. Needless to say we walked out, told them forget it and don’t run our credit. Went to Luvs in Bryant and closed in 1 week. Mitchell homes lack of help, concern and being lazy, they lost a sell due to being worried about being in what I would call their break room and smoking. The problem they have they were judging a book by its cover. They lost a sell from people with perfect credit. We move in our new home in about 2 weeks. I recommend no one to deal with them, If u have to, only use Butch.
1 9 years ago (24-01-2018)

The buying process was simple. Waited 5 months for my home to be built, which I was told in advance. Very little to no comminication was received after I gave my down payment, I had to initiate all correspondence . Waited a month for it to be set up. Multiple attempts at contact to try to get them to fix things. At one point I was told to get a hammer and fix an issue myself, after paying $100,000 for a home. Eventually they just stopped responding at attempts of contact, things are still not fixed. Owner was rude, service department coordinator Jennifer was rude. Horrible company. Please save yourself some hassle and look elsewhere!
1 9 years ago (26-02-2018)

Received our home in July and still have numerous issues with it. We paid $100,000 for it and can't even hang pictures up or move everything in because of needed repairs by Mitchell's and Kabco. Wouldn't recommend either of these companies. We are having a hard time getting people here to work. When they show up they cut corners and do poor work for the most part. Very disappointed.
1 9 years ago (02-11-2017)

Experience was very disappointing. My daughter went to sign papers on The Purdy and the sales person did the loan on another mobile home. Tried to say she didn't tell me The Purdy was $37900. I have the floor plan she gave with price wrote down. Very dishonest person. Don't like people to change things with out notifying me. Don't recommend this company at all.
1 10 years ago (11-02-2017)

Friendly and helpful service
5 9 years ago (09-03-2018)