Mr. Appliance of NYC

The company shows up at strange times -- they were scheduled for Wed and came Tuesday. I gave them my credit card and asked for pricing for me to approve before charging.. it was not given and I was charged an extortionate amount of $1,000 + for some one in my home for an hour or two. I guess I choose the wrong career. I should have been an appliance technician and maybe I could have retired at 50 years old. Appliance just needed maintenance. it was fixed but it cost nearly MORE than the actually brand new appliance!
2 7 years ago (18-04-2018)

Came recommended from store I bought dishwasher, so I called for an appt. Did not ask any details of my dishwasher, only my address and credit card number. So this guarantees them $159 evaluation fee but no possibility of repair on same day. Asked for the range of cost for a dishwasher repair - was told they cannot even guess. I mentioned I was considering buying a new one instead so if this will cost >$500, it may not make sense. Her response was that it will only cost $159 BUT I WILL STILL not have a working dishwasher. After reading other reviews, I understand they just overcharge. Going to have Miele service come instead, even if they will come a week later, but they will try to make the repair on the day of the visit.
1 7 years ago (27-04-2018)

Dealing with the office for appointments and parts is a real challenge as reflected by the 4 month process to get my oven fixed. That said, the technicians were super courteous and professional...
3 7 years ago (03-05-2018)

Great staff.tamika was the best she got me seen an serviced promptly. Technician were knowledgeable and efficient.will use again..
5 7 years ago (19-04-2018)

Mr. Appliance is courteous, has great technicians. They show up when promised and keep customer well informed. Thank you!
5 7 years ago (07-03-2018)