National Grid

Lost power, and these imbeciles say it’s gonna take a whole nother day to fix. What the hell!
1 7 years ago (10-03-2018)

Worst company I've ever dealt with. They know they have a monopoly and that people depend on them for their energy needs. Therefore, they put zero emphasis on customer service. They couldn't care less whether you're happy or not, because you HAVE to go thru them for your electric and gas. The people that pick up the phone are often rude and willing to help. Their billing is very shady. I have gone an entire month without using any big appliances in my house just to see if my bill would be any lower. The difference is minuscule. And, god forbid you have an outage. You'll be without service for at least half the day. If you can go thru another company, I'd advise to at least consider it. It can only be an improvement.
1 8 years ago (13-07-2017)

Prices seem to be going 🆙!!! Please, can you help me find a list of the carriers that we can choose from example: Verde, I really do not have a memory of any others due to the fact that I've had 3 Strokes in which my memory was affected in some cases!!! I really would appreciate it if you are able to help me. You could also mail me a list of all the Suppliers that would be great to have!!! Jennifer Joncas 1337 Pawtucket Blvd. #12 Lowell, MA 01854
3 8 years ago (11-05-2017)

Over a hundred substantial leaks in National Grid's natural gas lines in Lowell, MA alone, and NG continues to do everything they can to avoid repairing these aging and dangerous lines. Shame on you for putting our community in danger for your profit's sake, National Grid.
1 8 years ago (08-04-2017)