Reviews
Everyone knows how painful it is to buy a car, going to a dealership, spend countless hours, get cheated, lied to, harassed, bargaining for pennies, etc..., it seems to be the rule to any dealership on the planet. However, there is always an exception to any rule, and the exception is Newton Automotive.
I was looking for a big car and came across Newton Automotive. From minute one, you can feel the honesty and the right atmosphere in this place. Olek is fabulous, he is humble, very knowledgeable, tells it like it is and advises you what is right for you without pushing in any way. Joseph is amazing and only gets cars as if they were his own, so obviously even used cars are in very great shape. My car needs some minor adjustments that they disclosed to me during the sales process and they have committed to fix everything we have discussed and even to provide a loaner car. I am definitely pretty precise, asks questions and like things done well; those guys have exceeded expectations on the sales and service side.
The car selection process was quick and easy, no need to bargain as the prices are very reasonable. Once decided, I dealt with the finance side of Newton Automotive. Zach, the finance guru is excellent, he knows what he is talking about, he works with you on the best possible scenario and does not leave any rock unturned. They certainly all want to get cars off their lot but they will never use number of cars as a benchmark, they will use the customer satisfaction as a benchmark and will only send you back home with the car that is right for you and your budget.
This place lives and breathes honesty, people are warm, funny, professional, good in business, care about their customers and the cars they sell them. They have no need to wear suit and tie to show how professional they are, because they really are professional and understand what customer service is. There is a few more people at their dealership from the shop to the office and they all are very nice and very good. Not only, they are now my sole and only car dealership, but I will also service my cars at their shop. I could continue this review, but by now, you must be getting the feel of the experience that I can summarize in one word: A-M-A-Z-I-N-G.
5
7 years ago (10-05-2018)
By far, this was my best experience buying a car. I purchased a beautiful Audi S4 with everything I’ve been looking for and couldn’t find elsewhere. They have a very impressive inventory. Olek and Zack were absolutely efficient, honest, and very responsive to me. I’ll certainly be back, thanks again guys!
5
7 years ago (20-03-2018)
Newton Automotive was great. I purchased an exotic car from them, sight unseen, 2,400 miles away, and I was very pleased with the process from beginning to end. Olek, the sales manager, was extremely helpful. He was very responsive to my e-mails and calls and answered them all in great detail and provided me with whatever I asked for. Their purchasing process was also a breeze. The most no-nonsense car purchase from a dealer I've ever experienced, actually, and I've bought a lot of cars. On another note, I had a hell of a time arranging shipping for my vehicle. My car sat at their dealership for an entire week after the purchase, waiting for a trucker to pick it up, and Olek and Newton Automotive were extremely understanding and patient with me. They said "No problem at all. Your car is ready whenever the trucker can arrive. Don't worry about it."
My car was finally picked up, and most importantly, my car arrived completely as described by Olek. What a relief. I have bought numerous cars sight unseen before, and it's always a bit nerve racking. Thank you so much, Olek. I really appreciate all of the help and service you provided me with. I would recommend you and your dealership to anyone.
5
7 years ago (30-04-2018)
Great cars, highly knowledgable mechanics. Great customer service with attention to details, and great advices. Know their stuff. 2 cars bought from this place and many years of good service. Happy customer.
5
8 years ago (02-12-2017)
The owners are great guys and so are the staff! I recommend this place to anyone looking for a vehicle or needing service done to their vehicle.
I have bought multiple vehicles here and had them serviced here as well. I will go nowhere else.
5
8 years ago (06-10-2017)