Reviews
Good one for me coz they have some knowledgable employee and they are really friendly. Good Watch collection . Store really nice.
I went to this place on Friday 4-5-19. Water had got into my watch and I brought it for service. My watch is under a 5 year warranty protection. The person who I talked to, Damaris Martinez, was quite unpleasant . She intended to charge me with $700 and lectured me about not take a shower with the watch, nor swim. The watch is water resistant to 50 meters.
What a positive experience for our first Omega timepiece purchase yesterday! The shop and staff are so welcoming and made my husband and I so comfortable. I highly recommend the Omega Boutique Brookfield Place. My prior correspondence with assistant manager Liza Tasbolatov was wonderful and our in-store experience even better. She was so thorough in gathering and explaining the options I was considering and a delight to work with. The store manager was likewise helpful and sized my watch on the spot. The timepiece is an investment reflecting our 35 years together and we were so pleased with our incredible experience at Omega Brookfield Place!
went in there to get the watch fixed, the service was good, but the only thing that took it down from a 5 to 4 star is that all other customers were offered a bottle of water except for us...yes, during that 45 minutes wait, we were the only ones not getting the complimentary water, the sales rep not even asked us about it. It is not about the water, it is about a gesture, it is about the service, the service that any high end stores or any 5 star hotels should do. The high price we pay is not just for the luxury items, it is also for the high end services.
I’ve bought several watches here. What keeps me going back is the excellent staff who really know how to treat their customers!
I did not buy my watch at this Omega location, but Everytime I stop by after work to get it cleaned the employees are very nice and respectful. I appreciate that!
Went to this boutique to personally try on some watches. They have a great selection with a very helpful staff. Carlos was very attentive, a real professional who is both passionate about watches and knows the Omega product line. He was a pleasure to work with and promptly followed up with all my inquires. I highly recommend him if you go here.
I had an awesome experience here. The staff were super helpful! Despite only coming in to re-size my watch, they showed me all of the features of my watch. I highly recommend this boutique!
Miguel is a great salesman. He helps you decide which watch you want and is sensitive to your needs without being pushy. I would highly recommend him because he's also very knowledgeable.
I bought a Speedmaster from this boutique recently and the experience was terrific. Great follow-up, service, and interaction! Miguel is outstanding.