Reviews
I have been bringing my dogs here for grooming for 2 years now. Tim does a fabulous job with grooming. However, he is not the greatest with timing and scheduling. Last weekend I had an appointment for one of my dogs, 8am opening time. I was there 10 minutes early. Not a single employee even showed up until 5 after 8. Tim showed up 10 after 8. Fast forward to a week later, I have an appointment for my other dog 9am. First, today they are open an hour later, which I found odd. I made sure to show up 5 after 9 after the way last week went. I left at 9:20 when absolutely no one had shown up. Yes 20 min after opening, not a single soul. What kind of way is that to run a business!? I'm done. Time to find someone else.
2
7 years ago (26-05-2018)
We have used Paws-itive for puppy classes and daycare in the past. Most recently, we took a therapy class with Tracy. I can't say enough good things about her. She is a top rate instructor, there is no wasted time in her class, and she keeps it fun and positive. She is there before and after class and is happy to spend extra time with you if you need it. We had a great experience with her and all of the other classes we took from Paws-itive.
5
7 years ago (05-04-2018)
We have been very happy with our grooming experience at Pawsitive Experience. Today they also did a very nice groom on our dog, but I was concerned by behavior I saw at the counter we paid at. This is not part of the grooming facility - it’s in the main part of the building where all the dogs play. Behind the counter is a pen where they keep dogs that are waiting to be picked up. We went up to the counter and a girl who worked there started banging on the mettle pen and shouting at the dogs to shut up! It was very disturbing. Her hitting the pen made a very loud bang and if any of those dogs were the nervous type to begin with it would have traumatized them I’m sure. I confirmed with the groomers that the dogs they take stay with them the whole time and I really like the lady who grooms our dog, but I wouldn’t bring my dog there for day care for sure. Also thinking that if they act that way while people are watching, I’d be nervous to see what happens behind the scenes. It was disappointing.
2
7 years ago (17-02-2018)
At first I liked this place until things started going wrong..as I brought my dog there to play I saw one of the employees kick one of the bigger dogs in the play pen with a lot of force I was shocked an felt uncomfortable to leave my dog but I had an appt to go to an could not take him with me..Then one day I went to pick him up an he was separated from all the dogs in a smaller room by himself when u ask why they explained he's too hyper (which is the reason why I bring him there to play an let some of his energy out) when I got home he had two canine bite marks on his back leg that they did not tell me about so I'm guessing it was more then him just being too hyper that he was separated from from the other dogs.. I spoke to 3 different ppl there in regards to the incident an no-one could give me an explanation.. I wouldn't recommend bringing your dog here they have employees as young as 16yrs old working there which do not know how to handle multiple dogs in one area.
1
7 years ago (18-02-2018)
we came here for daycare and multiple trainings several years ago for both of our dogs. we felt confident in the staff, especially becky at the time, and john who did the trainings. we moved away but returned for the weekend and was hoping we could merely pick up where we left off. not the case since becky had been gone for years. the place used to have a packed house of dogs - today maybe there were 6-10.
we had to do a re-evaluation of our dogs to ensure they weren’t aggressive - ( understandable - our dogs are fine bc they attend doggie daycare in our home state). well they bring out an anti social dog at first. then go get three more dogs which were just as anti-social. one of them got aggressive with ours so we decided against leaving them.
this place was great while it lasted but we will not return.
1
7 years ago (15-03-2018)