Pep Boys Auto Service & Tire

Luis at Pep Boys is so great to work with. He is always super friendly, kind and honest. He takes great care of us there, and we trust him with our cars.
5 7 years ago (19-05-2018)

Think twice about going here. Time is very important to me. Quick story. Had an appointment for a nail in my front tire at 11. They got it done at after 12. Told me they took out the nail. Went home. Check tire. Wow. Nail was still there. Went back. They fix the tire while i watch them. Under 30min. It was close to 1pm. By the way. I had 2 babies with me. A quick fix. Nope.
1 7 years ago (24-05-2018)

I was hesitant due to some of the reviews. I called ahead about a dead battery and Luis told me to come in and they'll take care of it. I was pleasantly surprised by the professionalism. They got me in and out in a reasonable amount of time with a fair price. Anthony checked me out and was equally as professional. Thanks guys!
5 8 years ago (24-11-2017)

I have started getting my car serviced at this Pep Boys location for almost a year now. I had a rough start to my day when a hook on the road punctured my less than a year old tire. To make a very long story relatively short, as I waited for a tow on the highway I called Pep Boys to make sure my tires were under guarantee so I could have my car taken there. As soon as I arrived to this Pep Boys location the manager Luis took me in right away for my emergency situation. They fixed my tire and had me on my way in no time. Luis and his team completely turned around the start of a potential bad and expensive day. They make sure you know exactly what's going on and visually educate you on your car issues. I definitely recommend this auto service location.
5 8 years ago (09-11-2017)

I took my car there for a Lyft inspection. After the inspection I found grease stains on the interior of my car. I asked them to clean it and they used a dirty rag to clean the interior. I left upset and disappointed. I had to clean the grease off myself after stopping by the store to pick up some interior cleaners.
1 7 years ago (09-04-2018)