Pilgrim Furniture & Mattress City Manchester

We received excellent help from Marty Ambrosio when we were searching for a power sofa and love seat. He pointed out the quality of the different sofas and we ended up purchasing the set that he suggested. There was no pressure, and he gave us plenty of time to decide.
5 7 years ago (30-04-2018)

We had been to all the stores looking for a sectional. We finally took a ride to Pilgrim in Manchester , Very impressed with the furniture and prices. The other big stores all seem to have the same stuff just under different names. Pilgrim was different. They had what we were looking for, no pressure. When the couch was delivered ( on time and when promised) the 3 gentlemen were polite and caring not to damage the couch or my house. Well 6 months went by and we had a spring come loose and was pressing on the back side soon the damage the couch. I called on a Sunday not expecting any help but I was wrong. A very caring and polite person scheduled for a couple a days from Sunday. When they came out they took the couch apart and fixed it and you can not even tell they had it apart. I am very happy, We will be back. I praise your company to many and will continue to recommend to all. Keep up the AWESOME JOB you are doing and they will come.
5 8 years ago (28-09-2017)

My husband and I have been looking for a sofa for an extra room. We gave Pilgrim a try since we never been there and we were blown away. Customer service was excellent. Dave gave us a quick break down of the store and guided us to what we were looking for. We did not feel pressured to buy like we did at Bob's. we looked around and we can tell the furniture was way better quality than what's we've seen. We ended up buying a sofa for our main room and spent way more then we wanted to. And Dave was so helpful and we had a great experience. Will go again!
5 8 years ago (09-11-2017)

Have had a great experience working with Kevin our salesman. Joy (the support staff person) IS a Joy
5 7 years ago (06-06-2018)

Had a wonderful experience with our salesman, Jeff. He was very helpful and informative on the product and sales going on in store. He was there when we needed him and wasn’t pushy at all. 100% why I bought from here and will return for future items is because Jeff wasn’t pushy. Can’t wait to get our items in!
5 8 years ago (07-11-2017)