Pilgrim Furniture & Mattress City Southington

Good selection of kitchen tables, wonderful customer service, great sale and not a pushy salesman. We went to browse a week before and came back in a few days later, the salesperson that helped us before remember my husband's name. Thats impressive, we will definitely go back again and ask for Charles. We are looking forward to getting our new kitchen table.
5 7 years ago (06-05-2018)

Looking for good quality furniture and sales personal willing to help and answer any and all questions. Then this is the place to shop. They have a good selection of furniture. They have a few locations in CT. But the flagship store is in Southington, CT. We order some furniture a few weeks ago and I should see it in a few more weeks. It will be delivered to my home when it arrives in the store. We have ordered a of peices over the years. We have never had any problems at all.
5 7 years ago (12-05-2018)

My fiance and I stopped by to look at living rooms. We were greeted by Andrew who was very friendly and told us about the deals going on. He let us walk around without being pushy or hovering over us, but was available for questions. We are waiting to close on our new home, but will definitely ask for him when we are ready to furnish it.
5 7 years ago (22-04-2018)

Nothing I hate more is salespeople who follow you around the store or hover. We met a wonderful salesperson who left us alone. When finally purchasing something we asked for her so she'd get the credit. Great prices and friendly staff.
5 7 years ago (14-03-2018)

Horrible customer service. Manager will not return your phone call. Do not purchase anything there unless you want to replace in 5 years will not last! Do NOT waste money on extended warranted !! Purchase many items there and both children have bought there, moving to larger house and will not be shopping here! Woman on phone was so rude she even hung up on me. Shop where you are treated with respect !!!!
1 7 years ago (26-04-2018)