PNC Bank

They changed their closing time to 5pm so now it’s wildly inconvenient to do personal banking here. Combine that with the useless routine calls trying to sell products while simultaneously locally restricting high yield savings accounts. Also the ATM was apparently out of cash.

Wanted to withdraw some cash from my account. Was told by a teller that a supervisor put a limit on how much a customer could withdraw, so they could not help me. The limit was a low $ amount. You’re reading it right - I could not withdraw my own money! Like a ‘Karen’ :- I had to ask if a supervisor would make and exception because I needed funds that morning. Was told that supervisor was not available. The teller apologized although she personally didn’t do anything wrong. This whole situation was extremely inconvenient for my plans, and awkward for everyone involved. Not only did I waste my time, but I also left with a feeling that this bank does not have my trust anymore.

PNC Would not accept responsibility for a fault that was made on their part. I was given $841 from a joint account. Since I was unaware of a "fake hundred dollar bill" in the stack and left that said banking establishment, I could not exchange it back. I was told my manager that they do inspect their monies. Obviously this happens but they hate to admit fault. I am very upset at this bank. I do not have much and it continues to do me wrong. I will have to put my monies into a different banking establishment. Also, I did not receive any emails or text/notice of any kind of PNC banks going cashless.

Wonderful experience. After calling several other branches with no success, Seble was able to assist me on a Saturday afternoon. Entire experience was positive and efficient. Seble was kind, professional and answered any questions that I had about the process. Extremely satisfied with my experience at this branch and Seble.

I had a very uncommon issue so when i couldn't resolve it on the internet, I walked over to this branch. There were three people working and they all three became involved with the issue. One of them, Matthew, looked up the account and then started talking to PNC support. It took him several phone calls but not because of him. I walked out of the branch with my problem resolved. It doesn't get any better than that!! THANK YOU.

Always very kind and attentive. Staff have gone out of their way to resolve issues that were corporate's fault not their own especially with their branded credit cards. Even when they couldn't solve my issue, they did everything they could to make up for it.

I have been a customer with PNC for many years and their professionalism and friendly service is impeccable. Very attentive to their customer needs

A very nice bank with a very professional staff. Excellent team too.

HORRIBLE SERVICE...the bank should be shutdown for incompetence!