PNC Bank

Customer service representative is very friendly, courteous and professional. Emma helped me with my situation and went above to help me

Giving 0 should be an option. Because this place doesn't fail to be background nasheed vocals credit rude, condescending, unaccommodating, and the list goes on and on. You would think, it just be a one time thing. BUT NO! They don't disappointment everytime. Very consistent with that behavior and nothing else. The new manager, staff most of them have no professionalism and very unethical as well.

I would give them zero stars if that was possible. Very bad customer service. I wanted to withdraw money from my account and they allow only 2000$. When asked for more Cashier talk to me with very disrespectful way telling me “ We don’t have a money printer in here". In the day before same guy with his supervisor refused to show any help because I asked for large bills only. I had to call a friend he has a bank account with Wells Fargo bank they gave him all what he asked for with large bills immediately. Definitely I’m going to change them as soon as possible.

I was not satisfied by the lady’s name Maria who helped me today Wednesday March 16- 2021, for a transaction she on my account at the drive through. This location was offering one of the best customers service about two years ago before this Maria started providing her attitude and meaned customers service to the drive through. I’ll not do anything if I meet her at the drive through, I’ll just go somewhere.

I had an appointment at 9:30 on Saturday oct 10th and got there around 9:28. After a moment to find the entrance cause the sliding door did not work, an Asian lady came out said with panic voice and scary that “you need to leave, you need to leave cause we have no security here.” And she was acting like there were 2 people got Covid in front of her at that time and you guys better get out of my way even we both got mask on. SUPER RUDE. YOU WILL BE THE RUDEST CUSTOMER SERVICE THAT I’VE MET. We won’t be here to insist an credit card or a stupid LOAN. WE WERE THERE TO OPEN A CHECKING ACCOUNT WHICH IS PUT OUR MONEY TO YOUR BUSINESS. Highly would not recommend that branch as well as PNC bank.

horrible service. very slow. the African female manager was very slow and very uneducated. she cant read beyond 5th grade level. if you're not African then expect very rude service. stay away from this place and you cant withdrawn more than $500 cash daily from here.

Great costumer service.

Very bad service teller are given attitude as they shouldn’t to the customers. Slap money on the table looking unhappy and very rough like really?? I’m coming to deposit the money not that I’m coming to ask you to give me some money!! This is not the only time that she’s given me an attitude. Very unprofessional..totally disappointed!

Worst service I have ever seen total lack of concern for thare client's told to wait 5 minutes to see some one then after 1 hr I ask whats going on and I'm told she left early

The customer service getting worst and worst. every time I come here I wait for ever to see someone, it took me 35 minutes just to go to my safe box