Public Storage

We are planning to move to Columbus and looking for possible storage and Billi is one of the sweetest customer service representatives I have ever met. She went above and beyond to answer any questions I had. I am confident when we move we plan to use Public Storage in the future.

Incredible customer service! Management was very helpful & eager to facilitate my needs. Strongly recommend this location for anyone’s storage needs. Make sure you ask for Billi, she’s incredible!

I received amazing customer service from Honesty! She truly was a pleasure to work with!!!

BILLY IS A SUPERSTAR MOTIVATION ONE OF THE BEST HEAVENLY SENT FROM GOD I RECOMMEND HER UNITS

I wanted to say thank you so much to Billi. She always is smiling and so helpful. Thank you for being such an amazing person.

We have rented storage units at the Kinnear Rd Public Storage twice and have had nothing but good experiences. Billi went out of her way to save me money on a unit and help me at the end of a work day when I was having the typical snafus that come up when moving. She made my experience with Public Storage easy to navigate, and she was very welcoming. Highly recommend Public Storage on Kinnear Rd to anyone looking for a storage unit!

I’d give zero stars if I could. Don’t get me wrong the two people at the actual location were great to work with and super kind. However, they bumped our rent from $296 to $414 without telling us. I called and asked what the deal was and they said it was a mistake and changed it back. But they wouldn’t give our money back that they overcharged for 3/4 months. I usually don’t complain but that’s a decent amount of money.

Pam was absolutely amazing and funny! Great service!

I came in an got everything set up an the service was great thank you Billi

Michael got me set up just fine and was professional. I had a unit that I paid around 86 or 87 bucks for each month then I get a notice that my rent is being raised to 122 each month so needless to say I moved and found a better rate. The day I went there was a car with 2 men and 1 woman and the man was just coming out of the office area and got in the back seat then that car waiting for me to enter my code to exit and the car behind me put in their code to exit and then they came in on someone else's code. I called the lady who was working that night and told her and she said "yeah I seen that, I am about to call my manager right now". I thought to myself why wouldn't you call the police , so I don't know what their guidelines are for that situation but It seemed all too fishy for my liking. I like that it has lights in the hallways with a timer also.